We Can Help

YubiKey FAQs

  1. Does LastPass support two-factor or multifactor authentication?
  2. How do I delete my LastPass account?
  3. How does the YubiKey compare to LastPass Sesame?
  4. If someone malicously put a keystroke recorder on my computer would they be able to see the master password for LastPass when I enter it?
  5. After I enable my YubiKey, how do I access my LastPass mobile apps?
  6. Where do I purchase the YubiKey + LastPass Premium bundle?
  7. How does LastPass securely identify a trusted computer?
  8. What happens if I lose my Yubikey and can't login?
  9. How do I upgrade to the LastPass + Xmarks Premium package?
  10. What is a YubiKey and how do I use it?
  11. How does a YubiKey protect my LastPass account?
  12. How many YubiKeys can I use with one account?
  13. How do I set up YubiKey NEO and LastPass?
  14. I trusted my computer, but still get prompted for Multifactor Authentication.
  15. I ordered the Yubikey and LastPass Premium bundle from Yubico, but did not receive my LastPass Premium, where is it?
  16. Can I use my Yubikey in my tablet's USB port?
  17. How do I setup my VIP Yubikey with LastPass?
  18. I trusted my computer, but I still see the Yubikey prompt - why?
  19. Can I use YubiKey NEO with the Dolphin addon?
  20. I need help! How do I open a support ticket?
  21. The steps for account recovery failed for me, now what?
  22. My Yubikey is not lighting up when I push it. What do I do?
  23. How much does LastPass Premium cost?
  24. Is there a user manual that I can read to learn all about LastPass?
  25. What is LastPass doing in regards to the Heartbleed Bug? Is my information safe?
  26. LastPass was supposed to send me an email, but it never came. Why?
  27. My Yubikey Neo is not working on my Windows Phone. Do you support this?
  28. Why is my multifactor authentication not prompting?
Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.


View your account information and view the status of previously submitted support tickets.


Submit a support ticket and we'll get back to you as soon as we can!

Enter a few words explaining what you need help with

Please type your question in English

Please review these answers to your question:

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.


View your account information and view the status of previously submitted support tickets.


Submit a support ticket and we'll get back to you as soon as we can!


Browse through our FAQs:

Do you have any Heartbleed questions?