We Can Help

YubiKey FAQs

  1. Does LastPass support two-factor or multifactor authentication?
  2. How do I delete my LastPass account?
  3. How does the YubiKey compare to LastPass Sesame?
  4. After I enable my YubiKey, how do I access my LastPass mobile apps?
  5. If someone malicously put a keystroke recorder on my computer would they be able to see the master password for LastPass when I enter it?
  6. Where do I purchase the YubiKey + LastPass Premium bundle?
  7. What happens if I lose my Yubikey and can't login?
  8. How does LastPass securely identify a trusted computer?
  9. What is a YubiKey and how do I use it?
  10. How do I upgrade to the LastPass + Xmarks Premium package?
  11. How does a YubiKey protect my LastPass account?
  12. How many YubiKeys can I use with one account?
  13. When I open Chrome, I am prompted to enter my Yubikey, then my master password, then my Yubikey again. What is wrong?
  14. How do I set up YubiKey NEO and LastPass?
  15. Can I use my Yubikey in my tablet's USB port?
  16. I ordered the Yubikey and LastPass Premium bundle from Yubico, but did not receive my LastPass Premium, where is it?
  17. How do I setup my VIP Yubikey with LastPass?
  18. I trusted my computer, but I still see the Yubikey prompt - why?
  19. I trusted my computer, but still get prompted for Multifactor Authentication.
  20. Can I use YubiKey NEO with the Dolphin addon?
  21. My Yubikey is not lighting up when I push it. What do I do?
  22. I need help! How do I open a support ticket?
  23. The steps for account recovery failed for me, now what?
  24. How much does LastPass Premium cost?
  25. Is there a user manual that I can read to learn all about LastPass?
  26. LastPass was supposed to send me an email, but it never came. Why?
  27. What is LastPass doing in regards to the Heartbleed Bug? Is my information safe?
  28. My Yubikey Neo is not working on my Windows Phone. Do you support this?
Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.


View your account information and view the status of previously submitted support tickets.


Submit a support ticket and we'll get back to you as soon as we can!

Enter a few words explaining what you need help with

Please type your question in English

Please review these answers to your question:

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.


View your account information and view the status of previously submitted support tickets.


Submit a support ticket and we'll get back to you as soon as we can!


Browse through our FAQs:

Do you have any Heartbleed questions?