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Chrome FAQs

  1. How do I prevent LastPass from filling erroneous form fields?
  2. The LastPass Icon does not appear in my browser, how do I enable it?
  3. I forgot my Master Password or it's not working, how do I recover access to my account?
  4. Where is my data stored on my computer?
  5. LastPass won't save or autofill my data for a particular site - is there a workaround?
  6. LastPass does not appear to work with basic auth sites on Google Chrome - is there a fix for this?
  7. How do I change my master password?
  8. What happens when LastPass.com is down? Can I still log in?
  9. I keep receiving an error message: 'An error occurred while attempting to contact the server. Please check your internet connection.' How do I resolve this issue?
  10. How do I export my usernames and passwords?
  11. My partner wants to start using LastPass, but we share computers. How do we get started?
  12. How do I add a site with login steps on more than one page?
  13. Do I have the binary plugin installed?
  14. How do I uninstall LastPass from my computer/mobile device?
  15. Do you support Chrome browser on Android and iOS?
  16. How do I delete my LastPass account?
  17. I'm being logged off after closing my browser, how do I stay logged in between browser sessions?
  18. I've made a change on another computer, how can I make changes show up immediately?
  19. I deleted a site or secure note by accident - where can I find it?
  20. Some or all of my sites are gone! How do I get them back?
  21. How can I get LastPass to auto logout when I close my browser, or when I am idle?
  22. How can I check the version of my LastPass plugin?
  23. Does LastPass work in Windows 8 modern UI ("metro") and Windows RT?
  24. How do I edit a folder or group in my Vault (rename, delete, subfolder, etc)?
  25. I see the error "Attempted to downgrade extension" when installing in Chrome - how do I fix this?
  26. How do I import from Norton Identity Safe?
  27. I use the same sites every day - how do I automate logging into them?
  28. Why aren’t my favicons appearing correctly?
  29. I don't see my previous password manager listed under the import options. Is it possible for me to import my data?
  30. How do I add sites to LastPass?
  31. My Antivirus program has warned me that LastPass is a virus/trojan/suspicious - should I be concerned?
  32. How do I set two site domains as equivalent?
  33. What does binary support for extensions mean?
  34. How do I delete my account and start over? Can I use my same email address?
  35. How do I add a Group to my vault?
  36. Does LastPass recognize different subdomains?
  37. When I Accept a share, I get the message, "Sorry, your share data could not be decrypted. Please try again later." How do I fix this?
  38. How do I change the default language?
  39. Can I select a default login to be offered for sites with multiple logins saved?
  40. How long does it take for a shared item to appear in the other user's vault?
  41. Why do I randomly get logged out of my LastPass session?
  42. Will LastPass log me out of websites when I close my browsing tab or browser?
  43. Why do I get logged out of LastPass when I close my browser despite my preferences?
  44. I have duplicate entries in my Local Vault and some items have disappeared? What is wrong?
  45. What does my website need to be able to work with LastPass?
  46. How do I move a large number of sites at once?
  47. I installed LastPass v. 3.0+, but I don't see the option to Import Wi-Fi passwords, where is it?
  48. Can I merge two LastPass accounts?
  49. Why does my browser indicate that LastPass has an invalid or expired security certificate?
  50. My computer or mobile device was stolen, what should I do?
  51. I see an CRX_FILE_NOT_READABLE error when installing in Chrome, how do I resolve it?
  52. When registering for forums, I see this error: One or more of the fields entered was marked as spam.
  53. LastPass logs off almost immediately after I login?
  54. How large can file attachments be?
  55. Can another browser extension or password manager capture data from LastPass?
  56. I have a page that has a multiple-page login system. How can I use LastPass?
  57. I need help! How do I open a support ticket?
  58. The steps for account recovery failed for me, now what?
  59. Why am I getting LASTPASS SECURITY WARNING message when visiting some websites?
  60. I am not able to set my computer as trusted using Linux OS with my multifactor.
  61. What are these entries in my Vault called 'Generated Password for...'?
  62. Is there a user manual that I can read to learn all about LastPass?
  63. I'm getting a message in Chrome, "LastPass has requested additional permissions". What is this?
  64. Can LastPass automatically change my weak/old passwords for me?
  65. I know my master password, but it doesn't work!
  66. After upgrading to OS X 10.9 the LastPass extension in Chrome fails to function. Is this known?
  67. Why am I getting this error message populate_error:RangeError: Maximum call stack size exceeded?
  68. I'm new to the program. How do I get started with using LastPass?
  69. LastPass will not install in Chrome - "Apps, extensions, and user scripts cannot be added from this website"
  70. What is LastPass doing in regards to the Heartbleed Bug? Is my information safe?
  71. What does clearing LastPass' Local Cache do?
  72. How do I download LastPass Premium on my computer?
  73. Why is my extensions being removed from my browser?
  74. When I run a security check, it does not check my shared items or shared folders. Is this expected?
  75. Logoff on browser close is not working, why?
  76. I have set a site as Never Autofill or Never Autologin, but LastPass is still filling/logging in. Why?
  77. How can I switch between LastPass servers (LastPass.com and LastPass.eu) ?
  78. Why is the version in the add-on store out of date?
  79. How do I delete a group (folder) or site from my Vault?
  80. I have multiple logins for the same site, how does LastPass determine which to fill?
  81. LastPass is failing to load in Chrome since it updated?
  82. When installing in Chrome, I see: Extensions, apps, and user scripts can only be added from the Chrome Web Store.
  83. How do I turn off automatic updates for LastPass?
  84. I deleted a site from 'Favorites' why is it missing from my whole Vault?
  85. How do I disable/re-enable my browser password manager?
  86. I'm getting, "You must complete a security check before you are able to login to this site. Please do so, and then submit the form." alert, what is this?
  87. LastPass is disappearing from Chrome when it updates to version 25?
  88. What does the number in the Lastpass Icon mean? How do I disable the numbers in the Icon?
  89. I am getting a "A consistency check failed while loading your sites. Please relogin" error.
  90. Why don't I have the LastPass Encrypted File option when I try to export?
  91. How to enable cookies in your browser for LastPass.
  92. Does LastPass work with basic authentication logins?
  93. Why does the LastPass Heartbleed Checker show a site as insecure while other sites show it as being secure?
  94. What is 'Allow access to file URLs' in Chrome?
  95. Why are my sites not launching from the Vault?
  96. How do you move sites from one folder to another folder?
  97. LastPass isn't working with Rockmelt?
  98. How can I login to multiple Gmail accounts on the same browser with LastPass?
  99. How do I remove duplicate entries from the Vault?
  100. I'm seeing, "Your sessions has expired. Please relogin" - Why?
  101. LastPass does not install in Chrome. It says 'Apps, extensions and user scripts cannot be added from this Website' or asks me to downgrade. How do I install?
  102. Chromium 29 does not work in Linux and will not autofill my passwords. Is this a known issue?
  103. I am getting this message: 'LastPass detected a login form that is insecure', why?
  104. How do I install the binary component in Chrome version 32+ with the new Chrome permissions restrictions?
  105. What commands are available for Omnibox support in Chrome?
  106. I closed Chrome and now it won't reopen. Only ending the task via Task Manager works!
  107. Automatically logoff when idle is enabled but is not logging me off?
  108. Why can't I search within Secure Notes and Site notes?
  109. Some Chrome extensions have permission to 'access data on all websites'. Is the LastPass Vault safe?
  110. How do I share login state between browsers?
  111. How do I enable Master Password Reprompt to protect my logins?
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