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Internet Explorer FAQs

  1. How do I prevent LastPass from filling erroneous form fields?
  2. The LastPass Icon does not appear in my browser, how do I enable it?
  3. I forgot my Master Password or it's not working, how do I recover access to my account?
  4. Where is my data stored on my computer?
  5. LastPass won't save or autofill my data for a particular site - is there a workaround?
  6. How do I change my master password?
  7. What happens when LastPass.com is down? Can I still log in?
  8. I keep receiving an error message: 'An error occurred while attempting to contact the server. Please check your internet connection.' How do I resolve this issue?
  9. How do I export my usernames and passwords?
  10. My partner wants to start using LastPass, but we share computers. How do we get started?
  11. How do I add a site with login steps on more than one page?
  12. Should I run the 32bit or the 64bit Windows Installer?
  13. How do I uninstall LastPass from my computer/mobile device?
  14. How do I delete my LastPass account?
  15. I'm being logged off after closing my browser, how do I stay logged in between browser sessions?
  16. I've made a change on another computer, how can I make changes show up immediately?
  17. I deleted a site or secure note by accident - where can I find it?
  18. Some or all of my sites are gone! How do I get them back?
  19. How can I get LastPass to auto logout when I close my browser, or when I am idle?
  20. How can I check the version of my LastPass plugin?
  21. Does LastPass work in Windows 8 modern UI ("metro") and Windows RT?
  22. How do I edit a folder or group in my Vault (rename, delete, subfolder, etc)?
  23. How do I import from Norton Identity Safe?
  24. I use the same sites every day - how do I automate logging into them?
  25. Why aren’t my favicons appearing correctly?
  26. I don't see my previous password manager listed under the import options. Is it possible for me to import my data?
  27. How do I add sites to LastPass?
  28. My Antivirus program has warned me that LastPass is a virus/trojan/suspicious - should I be concerned?
  29. How do I set two site domains as equivalent?
  30. What does binary support for extensions mean?
  31. How do I delete my account and start over? Can I use my same email address?
  32. How do I add a Group to my vault?
  33. Does LastPass recognize different subdomains?
  34. When I Accept a share, I get the message, "Sorry, your share data could not be decrypted. Please try again later." How do I fix this?
  35. Can I select a default login to be offered for sites with multiple logins saved?
  36. How do I change the default language?
  37. How long does it take for a shared item to appear in the other user's vault?
  38. Why do I randomly get logged out of my LastPass session?
  39. Will LastPass log me out of websites when I close my browsing tab or browser?
  40. Why does LastPass take up a full toolbar line in Internet Explorer?
  41. Why do I get logged out of LastPass when I close my browser despite my preferences?
  42. How do I solve the following error message when downloading from Internet Explorer 9: "<filename> couldn’t be downloaded"?
  43. I have duplicate entries in my Local Vault and some items have disappeared? What is wrong?
  44. What does my website need to be able to work with LastPass?
  45. How do I move a large number of sites at once?
  46. I keep seeing "An updated LastPass toolbar is available..." in IE, how do I make it go away?
  47. LastPass says it cannot write to a directory - how do I install?
  48. I installed LastPass v. 3.0+, but I don't see the option to Import Wi-Fi passwords, where is it?
  49. When I try to upgrade I get an error that the page can't be loaded. How do I fix this?
  50. Can I merge two LastPass accounts?
  51. Why does my browser indicate that LastPass has an invalid or expired security certificate?
  52. System Mechanic keeps removing my icon from Internet Explorer, how do I prevent it?
  53. My computer or mobile device was stolen, what should I do?
  54. When registering for forums, I see this error: One or more of the fields entered was marked as spam.
  55. How do I use LastPass with ActiveX filtering enabled?
  56. LastPass logs off almost immediately after I login?
  57. How large can file attachments be?
  58. I upgraded to Windows 8.1 or IE 11 and I'm having issues!
  59. Can another browser extension or password manager capture data from LastPass?
  60. I have a page that has a multiple-page login system. How can I use LastPass?
  61. I need help! How do I open a support ticket?
  62. The steps for account recovery failed for me, now what?
  63. Why am I getting LASTPASS SECURITY WARNING message when visiting some websites?
  64. What are these entries in my Vault called 'Generated Password for...'?
  65. Is there a user manual that I can read to learn all about LastPass?
  66. Can LastPass automatically change my weak/old passwords for me?
  67. Why am I getting this error message populate_error:RangeError: Maximum call stack size exceeded?
  68. I'm new to the program. How do I get started with using LastPass?
  69. What does clearing LastPass' Local Cache do?
  70. How do I download LastPass Premium on my computer?
  71. Why is my extensions being removed from my browser?
  72. When I run a security check, it does not check my shared items or shared folders. Is this expected?
  73. I have set a site as Never Autofill or Never Autologin, but LastPass is still filling/logging in. Why?
  74. How can I switch between LastPass servers (LastPass.com and LastPass.eu) ?
  75. How do I delete a group (folder) or site from my Vault?
  76. I have multiple logins for the same site, how does LastPass determine which to fill?
  77. How do I turn off automatic updates for LastPass?
  78. How do I disable/re-enable my browser password manager?
  79. I deleted a site from 'Favorites' why is it missing from my whole Vault?
  80. I'm getting, "You must complete a security check before you are able to login to this site. Please do so, and then submit the form." alert, what is this?
  81. How to enable cookies in your browser for LastPass.
  82. I am getting a "A consistency check failed while loading your sites. Please relogin" error.
  83. Does LastPass work with basic authentication logins?
  84. Why does the LastPass Heartbleed Checker show a site as insecure while other sites show it as being secure?
  85. How do you move sites from one folder to another folder?
  86. Why are my sites not launching from the Vault?
  87. How can I login to multiple Gmail accounts on the same browser with LastPass?
  88. How do I remove duplicate entries from the Vault?
  89. I'm seeing, "Your sessions has expired. Please relogin" - Why?
  90. Share login state in IE11 is not being respected?
  91. I am getting this message: 'LastPass detected a login form that is insecure', why?
  92. Why is my LastPass icon gone when I open a pinned site?
  93. When using InPrivate Browsing mode in Internet Explorer, I do not see the LastPass extension. Why?
  94. Why can't I search within Secure Notes and Site notes?
  95. How do I share login state between browsers?
  96. I'm seeing a "Runtime Error!" - what do I do?
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