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I login and LastPass immediately logs me off. Why?

Most likely you need to still go through the steps to re-enable your account following our recent security measures.

To re-enable your account, please go through the steps at https://lastpass.com/activate.php. Once you've done so, you should login without your session immediately expiring.

If your account is already re-enabled, try clearing your browser cache and ensure that you're running the most recent update of the browser addon (latest builds can be found on our download page: https://lastpass.com/download).

If the problem persists, you may need to reinstall the browser itself, then test again.

Still Having Trouble?
Submit a support ticket and we'll get back to you as soon as we can!


Or, view your account information and view the status of previously submitted support tickets.


Or, look for answers in our vibrant customer-to-customer community help forums.

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Still Having Trouble?
Submit a support ticket and we'll get back to you as soon as we can!


Or, view your account information and view the status of previously submitted support tickets.


Or, look for answers in our vibrant customer-to-customer community help forums.


Or, browse through our FAQs:

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