LastPass Logo
Sign in to LastPass
Sign In Arrow
Flag
English (United Kingdom)
WE CAN HELP

How is updating my Master Password secure?

Your LastPass email address and master password are used to compute your encryption key. When you choose to update your master password or email address, you are essentially changing the encryption key for your account. All of your encrypted data is downloaded from the LastPass servers and then decrypted using your existing credentials. It is then reencrypted using your new credentials. The reencrypted data is then sent to LastPass servers for safe storage. It is important to note that the decryption and re-encryption occurs on the client's end, ensuring that the old and new master password, as well as the encryption key itself, is never sent to the LastPass servers.

Still Having Trouble?
Submit a support ticket and we'll get back to you as soon as we can!


Or, view your account information and view the status of previously submitted support tickets.


Or, look for answers in our vibrant customer-to-customer community help forums.

Master Password, Security, Account Recovery

Enter a few words explaining what you need help with

Please type your question in English

Please review these answers to your question:

Still Having Trouble?
Submit a support ticket and we'll get back to you as soon as we can!


Or, view your account information and view the status of previously submitted support tickets.


Or, look for answers in our vibrant customer-to-customer community help forums.


Or, browse through our FAQs:

LastPass + Xmarks the ultimate cross browser team
Copyright © 2008-2013 LastPass.com

PC World Top 100 Award Logo is a registered trademark of PC World Communications, Inc. Used under licence.