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Why do I randomly get logged out of my LastPass session?

Do you see the problem when you open your browser? You may be clearing cookies. We need cookies to maintain and recognize your LastPass browsing session. Try the steps at https://lastpass.com/debug.php to check.   Other programs like anti-virus programs on your computer may also be clearing your browser's cookies.  Make sure LastPass is an allowed exception in your browser and any other programs that clear third party cookies.  Also test with any other extensions disabled, to ensure they are not interfering with LastPass.

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Still Having Trouble?
Submit a support ticket and we'll get back to you as soon as we can!


Or, view your account information and view the status of previously submitted support tickets.


Or, look for answers in our vibrant customer-to-customer community help forums.


Or, browse through our FAQs:

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