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When I click on the icon to run Sesame, nothing happens. What is wrong?

Sometimes anti-virus programs and firewalls can prevent Sesame from running properly.  Please make sure that you have allowed Sesame through these programs or made them exceptions in these programs.

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Look for answers in our vibrant customer-to-customer community help forums.


View your account information and view the status of previously submitted support tickets.


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USB Thumb Drive, Sesame, Multifactor Authentication

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Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.


View your account information and view the status of previously submitted support tickets.


Submit a support ticket and we'll get back to you as soon as we can!


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