LastPass Logo
Sign in to LastPass
Sign In Arrow
Flag
English (United Kingdom)
WE CAN HELP

I'm being logged off after closing my browser, how do I stay logged in between browser sessions?

1. Check that you do not have the "autologoff" settings checked in your LastPass Icon > Preferences.

2. If not, you may be clearing cookies between browser sessions, which you can verify following the steps at the top of the debug page: https://lastpass.com/debug.php.

3. If you have multifactor authentication enabled, you will automatically be prompted between browser sessions, even if you've added your computer as a trusted device.

4. Test disabling other extensions - some extensions like NoScript have been known to kill LastPass sessions.

4. If you're still being logged out of LastPass but don't have multifactor authentication, and have cookies enabled, and have tested without other extensions, please open a ticket and tell us if you're running any other browser addons or toolbars, as well as antivirus or other security programs.

Still Having Trouble?
Submit a support ticket and we'll get back to you as soon as we can!


Or, view your account information and view the status of previously submitted support tickets.


Or, look for answers in our vibrant customer-to-customer community help forums.

Windows Universal Installer, Internet Explorer, Firefox, Safari, Chrome, Firefox Portable, Chrome Portable, Opera, Quick Start-up Guide, 1-Click Login

Enter a few words explaining what you need help with

Please type your question in English

Please review these answers to your question:

Still Having Trouble?
Submit a support ticket and we'll get back to you as soon as we can!


Or, view your account information and view the status of previously submitted support tickets.


Or, look for answers in our vibrant customer-to-customer community help forums.


Or, browse through our FAQs:

LastPass + Xmarks the ultimate cross browser team
Copyright © 2008-2013 LastPass.com

PC World Top 100 Award Logo is a registered trademark of PC World Communications, Inc. Used under licence.