We Can Help
How can I cancel my Premium subscription?
Paid with PayPal? Submit a ticket with the button below to request a refund. To cancel automatic renwal to ensure you are not automatically billed in the future, please follow the instructions from PayPal here, also copied below:
- Log in to your PayPal account.
- Click Profile near the top of the page.
- Click My money.
- Click Update beside 'My pre-approved payments.'
- Click the name of the subscription you wish to cancel.
- Click Cancel.
Paid by Credit Card? Refund your payment here - https://lastpass.com/my.php > VIEW INVOICE > Cancel. This will also cancel automatic renewal. If it is after 60 days and you would like to cancel automatic renewal, please submit a ticket with the button below, detailing your request.
**Refunds are only available for 60 days after date of purchase.