Why is the version in the add-on store out of date?
You may notice that the most up to date versions are not always available at the same time for all browsers when updates are pushed out automatically or if you go to the browser's add-on/extension store. This occurs because, after we update LastPass and submit it to the respective browser's stores, they must approve of the changes first. Then, it is up to the browser to push these updates out automatically. This can take some time.
Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
View your account information and view the status of previously submitted support tickets.
Submit a support ticket and we'll get back to you as soon as we can!