We Can Help

Why can't I search within Secure Notes and Site notes?

You may have 'Search within secure notes' disabled. To enable it, do the following:

  1. Click on the LastPass Icon
  2. Go to Preferences
  3. Choose Advanced
  4. Check 'Search within secure notes'

 

The secure note or site is password protected:

  • Disable 'Require Password Reprompt' for the individual entry:
  1. Go to the LastPass Vault
  2. Click on the edit/pencil icon
  3. Uncheck 'Require Password Reprompt'
  4. Save
  • If it is occurring for all sites/secure notes, do the following:
    1. Go to the LastPass Vault
    2. Open Settings from the left menu
    3. Choose the Security Tab
    4. Under 'Prompt for LastPass master password when', uncheck 'Edit Secure Notes' and 'View or Edit Site'
Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.


View your account information and view the status of previously submitted support tickets.


Submit a support ticket and we'll get back to you as soon as we can!

Internet Explorer, Firefox, Safari, Chrome, Secure Notes

Enter a few words explaining what you need help with

Please type your question in English

Please review these answers to your question:

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.


View your account information and view the status of previously submitted support tickets.


Submit a support ticket and we'll get back to you as soon as we can!


Browse through our FAQs:

Do you have any Heartbleed questions?