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What happens when LastPass.com is down? Can I still log in?

You can always check the status of LastPass on our website. 

If you are logging in via the LastPass plugins, you'll still be able to view your stored data.

When you login to the Internet Explorer, Firefox, Google Chrome, Safari, or Opera plug-in, LastPass downloads and stores your encrypted data. If we're offline you're still able to login in offline mode, and you'll still be able to add or change sites while LastPass is off the air. Once you relogin and allow the offline cache to sync, your new data will sync to the server and update your Vault.

You still will be able to export your accounts if you're running the plug-in.

We have multiple data centers and a lot of experience running web applications so this should be a rare occurrence.

Please check out our Offline Access page for more information on this.

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.


View your account information and view the status of previously submitted support tickets.


Submit a support ticket and we'll get back to you as soon as we can!

Internet Explorer, Firefox, Safari, Chrome, Opera, Synchronization, Portable Access, Security, Backup & Restore, Online Vault

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Still Having Trouble?
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View your account information and view the status of previously submitted support tickets.


Submit a support ticket and we'll get back to you as soon as we can!


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