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Security FAQs
- How do I change my master password?
- What happens when LastPass.com is down? Can I still log in?
- Does LastPass support two-factor or multifactor authentication?
- How do I see if I have duplicate or weak passwords?
- What if my laptop or phone is stolen?
- How does the YubiKey compare to LastPass Sesame?
- If someone malicously put a keystroke recorder on my computer would they be able to see the master password for LastPass when I enter it?
- After I enable my YubiKey, how do I access my LastPass mobile apps?
- How can I get LastPass to auto logout when I close my browser, or when I am idle?
- If someone steals my LastPass master password, then can't they steal my identity?
- How does LastPass securely identify a trusted computer?
- How are bookmarklets secure?
- What is a YubiKey and how do I use it?
- How do I use LastPass Sesame?
- My Antivirus program has warned me that LastPass is a virus/trojan/suspicious - should I be concerned?
- How do I use LastPass with Windows biometric framework (WBF)?
- Why doesn’t LastPass recognize my fingerprint reader?
- What is the security email address?
- What encryption is being used?
- How do I view the history of IPs accessing my account?
- How does a YubiKey protect my LastPass account?
- How do I view a history of usernames and/or passwords for a site?
- How many YubiKeys can I use with one account?
- How is updating my Master Password secure?
- My email address for LastPass is old or invalid - how to I re-enable my account?
- How do I thwart keyloggers using LastPass?
- Do you use a salted hash for logging in?
- What are phishing scams and what steps can I take to protect myself against them?
- Why does my browser indicate that LastPass has an invalid or expired security certificate?
- Can another browser extension or password manager capture data from LastPass?
- My Local Vault is not showing a secure connection icon in the URL bar. Is my connection secure?
- What personal information is used for the credit monitoring alerts? Is it safe?
- Why is LastPass issuing requests to my server?
- Why am I getting a notification from LastPass Sentry Alert?
- Can LastPass automatically change my weak/old passwords for me?
- Help! I think my account has been hacked!
- I have a charge on my credit card for your product, but I don't use it! How can I get my money back?
- I know my master password, but it doesn't work!
- What is LastPass doing in regards to the Heartbleed Bug? Is my information safe?
- LastPass was supposed to send me an email, but it never came. Why?
- I'm getting, "You must complete a security check before you are able to login to this site. Please do so, and then submit the form." alert, what is this?
- I'm getting marketing and promotional emails. How can I update my settings so that I don't get these?
- How do you handle brute force / dictionary attacks for my LastPass account?
- Has LastPass been audited?
- How can I inspect the network traffic that goes to LastPass?
- Why does the LastPass Heartbleed Checker show a site as insecure while other sites show it as being secure?
- How is LastPass secure and how does it encrypt/decrypt my data safely?
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