You might also find your answer in the LastPass Enterprise Manual.

Provisioning FAQs

  1. What is Automatic Provisioning?
  2. What is Provisioning?
  3. What is Batch Provisioning?
  4. How do I create new users?
  5. How do I sync usernames and passwords with Active Directory?
  6. What is the best way to install LastPass in Enterprise systems?
  7. Can I create accounts based on my Active Directory system?
  8. How do I start an Enterprise or Teams Trial?
  9. I'm having issues with the AD client, is there a debug I can send you?
  10. I am using a virtual environment and my local vault appears blank
  11. What is the different between and Enterprise Admin and Super Admin?
  12. When adding a user, I see "None of the emails you have entered are valid", why?
  13. If I choose to provision using the LastPass AD/LDAP sync client, what will happen to existing users?
  14. How do I send Custom Email to users?
  15. How can I provision a new Enterprise or Teams user if they don't have an email address, yet?
  16. How do I stop/uninstall the LastPass AD Client service?
  17. I have deleted a user in LastPass Admin Console. How do I force LastPass AD Sync to provision a new account on LastPass?
  18. Why can't I push the latest version of LastPass for IE for all my employee's machines that have multiple user profiles?
  19. How do I add/remove an Admin to our Enterprise or Teams account?
  20. What is the cost of adding a new user to my Enterprise or Teams? How does license expiration work?
  21. I cannot edit my Service Provisioning apps in the Admin Console, the options are greyed out, why?
  22. I am using Directory Integration with LastPass and see "Invalid credentials. Please update the credentials used in the Admin Credential section."
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Still Having Trouble?
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View your account information and view the status of previously submitted support tickets.
View Tickets
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New Ticket

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