You might also find your answer in the LastPass Enterprise Manual.

Shared Folders FAQs

  1. How do I manage or restrict user access to a Shared Folder?
  2. How can I link my personal account to my Enterprise account?
  3. How do you move (multiple) sites from one folder to another folder?
  4. How do I share Folders?
  5. Can I share application logins from LastPass for Applications in my Shared Folders?
  6. I get an error when trying to Share with another user. How do I create a Sharing Key?
  7. Why don't the sites in my Shared Folder work?
  8. How do I move folders (shared or standard) or subfolders into other folders?
  9. Are Sharing and Shared Folders secure? How does the encryption work?
  10. What is a Shared Folder?
  11. I created a Shared Folder, but no one I added can see it, what's wrong?
  12. Why don't some of the sites in my linked personal account folder work?
  13. How do I share a Secure Note in a Shared Folder?
  14. Who can create a Shared Folder?
  15. I can't see Shared Folders in my Online Vault, where are they?
  16. Why can't I individually share a site in a Shared Folder?
  17. I added a user to a group that was assigned to a Shared Folder, but the user cannot see the Shared Folder?
  18. Can I add groups to Shared Folders?
  19. Can I add a site to multiple Shared Folders?
  20. I am getting the error message 'ERROR - No private key. Cannot decrypt pending shares'. What does this mean?
  21. Can a user be added more than once to a Shared Folder?
  22. How do I unshare or revoke a shared item?
  23. I have many shared folders with lots of data. This is slowing my Vault down, what can I do?
  24. LastPass emailed users when a user was disabled or removed from the company. How do I prevent this?
  25. I am an Admin for the LastPass Enterprise account, but do not have access to a Shared Folder, why is this?
  26. Can I add a sub-folder to a Shared Folder?
  27. What is the different between and Enterprise Admin and Super Admin?
  28. How can I hide a Shared Folder?
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Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

Browse through our FAQs: