Credit Monitoring FAQs

  1. I have more than one Free Credit Monitoring profile enabled on my account. How can I tell which account is which?
  2. What personal information is used for the credit monitoring alerts? Is it safe?
  3. I have a charge on my credit card for your product, but I don't use it! How can I get my money back?
  4. What is LastPass free credit monitoring alerts?
  5. I've created a profile, but don't see the credit card monitoring option?
  6. How do I enable or disable LastPass Credit Monitoring?
  7. Why should I upgrade to Premium credit monitoring?
  8. I have more questions about LastPass credit monitoring, who do I contact?
  9. What is LastPass Premium credit monitoring?
  10. Do I get a free credit report?
  11. Why use LastPass free credit monitoring alerts?
  12. How much does LastPass Premium credit monitoring cost?
  13. Why is LastPass going in to the credit protection business?
  14. Where can I find the full Terms and Conditions for LastPass credit monitoring?
  15. What triggers a credit monitoring alert?
  16. Where is LastPass credit monitoring available?
  17. Will viewing my credit report affect my credit score?
  18. What do I need to provide to sign up for free credit monitoring alerts through LastPass?
  19. Are you affiliated with any of the 3 major credit bureaus?
  20. What is the "Refresh Credit Reports" link for?
  21. What is a credit alert?
  22. How can I view my credit report?
  23. How do I enable Premium credit monitoring?
  24. How will I be notified of a change to my credit report?
  25. Is this your product, or another company's product?
  26. How often is my credit data refreshed?
  27. What do I do if I think I'm a victim of identity theft?
  28. Can I refresh my credit monitoring data?
  29. What is a credit report?
  30. I enabled the free credit monitoring alerts, but why haven't I seen an alert?
  31. What do I do when I receive a credit monitoring alert?
  32. How do my credit scores affect me?
  33. What is a credit score?
  34. Will alerts work if there is a credit freeze or credit lock in place?
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Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

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