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Credit Monitoring FAQs

  1. I have more than one Free Credit Monitoring profile enabled on my account. How can I tell which account is which?
  2. What personal information is used for the credit monitoring alerts? Is it safe?
  3. I have a charge on my credit card for your product, but I don't use it! How can I get my money back?
  4. What is LastPass free credit monitoring alerts?
  5. I've created a profile, but don't see the credit card monitoring option?
  6. How do I enable or disable LastPass Credit Monitoring?
  7. Why should I upgrade to Premium credit monitoring?
  8. I have more questions about LastPass credit monitoring, who do I contact?
  9. What is LastPass Premium credit monitoring?
  10. Why use LastPass free credit monitoring alerts?
  11. Do I get a free credit report?
  12. How much does LastPass Premium credit monitoring cost?
  13. Why is LastPass going in to the credit protection business?
  14. Where can I find the full Terms and Conditions for LastPass credit monitoring?
  15. What triggers a credit monitoring alert?
  16. Where is LastPass credit monitoring available?
  17. Will viewing my credit report affect my credit score?
  18. What do I need to provide to sign up for free credit monitoring alerts through LastPass?
  19. Are you affiliated with any of the 3 major credit bureaus?
  20. What is the "Refresh Credit Reports" link for?
  21. What is a credit alert?
  22. How can I view my credit report?
  23. How do I enable Premium credit monitoring?
  24. How will I be notified of a change to my credit report?
  25. Is this your product, or another company's product?
  26. How often is my credit data refreshed?
  27. What do I do if I think I'm a victim of identity theft?
  28. Can I refresh my credit monitoring data?
  29. I enabled the free credit monitoring alerts, but why haven't I seen an alert?
  30. What is a credit report?
  31. What do I do when I receive a credit monitoring alert?
  32. How do my credit scores affect me?
  33. What is a credit score?
  34. Will alerts work if there is a credit freeze or credit lock in place?
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Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.

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View your account information and view the status of previously submitted support tickets.

View Tickets

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