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Credit Monitoring FAQs

  1. I have more than one Free Credit Monitoring profile enabled on my account. How can I tell which account is which?
  2. What personal information is used for the credit monitoring alerts? Is it safe?
  3. I have a charge on my credit card for your product, but I don't use it! How can I get my money back?
  4. What is LastPass free credit monitoring alerts?
  5. I've created a profile, but don't see the credit card monitoring option?
  6. How do I enable or disable credit monitoring alerts?
  7. Why should I upgrade to Premium credit monitoring?
  8. I have more questions about LastPass credit monitoring, who do I contact?
  9. What is LastPass Premium credit monitoring?
  10. Do I get a free credit report?
  11. How much does LastPass Premium credit monitoring cost?
  12. Why use LastPass free credit monitoring alerts?
  13. Why is LastPass going in to the credit protection business?
  14. Where can I find the full Terms and Conditions for LastPass credit monitoring?
  15. What triggers a credit monitoring alert?
  16. Where is LastPass credit monitoring available?
  17. What do I need to provide to sign up for free credit monitoring alerts through LastPass?
  18. Will viewing my credit report affect my credit score?
  19. Are you affiliated with any of the 3 major credit bureaus?
  20. How do I enable Premium credit monitoring?
  21. What is a credit alert?
  22. How can I view my credit report?
  23. What is the "Refresh Credit Reports" link for?
  24. How will I be notified of a change to my credit report?
  25. Is this your product, or another company's product?
  26. What do I do if I think I'm a victim of identity theft?
  27. How often is my credit data refreshed?
  28. Can I refresh my credit monitoring data?
  29. How do my credit scores affect me?
  30. What do I do when I receive a credit monitoring alert?
  31. What is a credit report?
  32. I enabled the free credit monitoring alerts, but why haven't I seen an alert?
  33. What is a credit score?
  34. Will alerts work if there is a credit freeze or credit lock in place?
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Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.

Forums

View your account information and view the status of previously submitted support tickets.

View Tickets

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