Unknown FAQs

  1. How do I prevent LastPass from filling erroneous form fields?
  2. Does LastPass support Windows 10 Edge ?
  3. I read that LastPass is vulnerable to phishing attacks - should I be concerned?
  4. LogMeIn's Acquisition of LastPass FAQs
  5. New LastPass Pricing FAQ
  6. The LastPass icon does not appear in my browser, how do I enable it?
  7. I forgot my Master Password or it's not working, how do I recover access to my account?
  8. LastPass won't save or autofill my data for a particular site - is there a workaround?
  9. How do I export my LastPass data?
  10. Where is my data stored on my computer?
  11. Does LastPass work with basic authentication sites?
  12. I keep receiving an error message: 'An error occurred while attempting to contact the server. Please check your internet connection.' How do I resolve this issue?
  13. Do I have the binary plugin installed?
  14. How do I change my master password?
  15. What happens when LastPass.com is down? Can I still log in?
  16. How do I install the binary component on Chrome or Firefox?
  17. How do I delete my LastPass account?
  18. Does LastPass support two-factor or multifactor authentication?
  19. How do I use LastPass to fill passwords for desktop applications?
  20. What happens if LastPass disappears?
  21. How much does LastPass Premium cost?
  22. How to enable cookies in your browser for LastPass.
  23. Can I log in to multiple LastPass accounts on the same computer at the same time?
  24. How do I set two site domains as equivalent?
  25. How do I enable "Draw over other apps permission for Lastpass" on Android?
  26. Help! I think my account has been compromised!
  27. How do I import from RoboForm?
  28. What happens if I lose my Google Authenticator device or I need to disable Google Auth?
  29. LastPass for iOS does not autofill my Apps, how do I fix this?
  30. System Mechanic keeps removing my icon from Internet Explorer, how do I prevent it?
  31. How do I uninstall LastPass from my computer/mobile device?
  32. I've made a change to my Vault or shared data. How can I make those changes show up on other devices, browsers, or users?
  33. Why does LastPass fill credentials on my site before prompting for 2 Factor Authentication?
  34. How do I see if I have duplicate or weak passwords?
  35. How can I get LastPass to auto logout when I close my browser, when I am idle, or when the computer turns off?
  36. How do I change my email for my LastPass account?
  37. Some or all of my sites are gone! How do I get them back?
  38. I trusted my computer, but still get prompted for Multifactor Authentication.
  39. Which apps can LastPass autofill on iOS?
  40. How do I edit a folder or group in my Vault (rename, delete, subfolder, etc)?
  41. How do I use LastPass to login to my applications on my Android?
  42. I deleted a site / secure note / folder by accident - where can I find it?
  43. I'm being logged off after closing my browser, how do I stay logged in between browser sessions?
  44. LastPass is not autofilling login information. Why?
  45. How do I set up Multifactor Authentication for my LastPass account?
  46. How do I view a history of usernames and/or passwords for a site?
  47. Does LastPass recognize different subdomains?
  48. How do I import from 1Password version 4+ ?
  49. How can I log in and get access to my data from any computer? Is it safe?
  50. How can I login to multiple Gmail accounts on the same browser with LastPass?
  51. How do I add a Folder to my vault?
  52. How is LastPass secure and how does it encrypt/decrypt my data safely?
  53. How do Bookmarklets work?
  54. How do I delete a folder or site from my Vault?
  55. How do I disable/re-enable my browser password manager?
  56. How do I print my passwords?
  57. How can I set LastPass to treat each host or path in a domain as a separate site login?
  58. How do I add sites to LastPass?
  59. What if my laptop or phone is stolen?
  60. How do I enable Yubikey authentication for my mobile device?
  61. Why aren’t my favicons appearing correctly?
  62. How can I check the version of my LastPass plugin?
  63. Can I select a default login to be offered for sites with multiple logins saved?
  64. I get an error when trying to Share with another user. How do I create a Sharing Key?
  65. Can LastPass automatically change my weak/old passwords for me?
  66. Why is LastPass mostly free?
  67. How do I enable Touch ID Verification for LastPass?
  68. Can I merge two LastPass accounts?
  69. The steps for account recovery failed for me, now what?
  70. Can I have multiple usernames and passwords for the same site?
  71. What does binary support for extensions mean?
  72. How does the YubiKey compare to LastPass Sesame?
  73. What is LastPass Pocket?
  74. Do I currently have a Premium account? How can I check the expiration date?
  75. How do I view the history of logins and events on my account (such as IPs accessing my account and logins used)?
  76. How do I remove duplicate entries from the Vault?
  77. How do I manage or restrict user access to a Shared Folder?
  78. Why do I randomly get logged out of my LastPass session?
  79. How can I get a refund for my LastPass Premium or Premium Credit Monitoring subscription?
  80. What is LastPass for Applications?
  81. How can I link my personal account to my Enterprise or Teams account?
  82. How do I import from Norton Identity Safe?
  83. I have set a site as Never Autofill or Never Autologin, but LastPass is still filling/logging in. Why?
  84. If someone malicously put a keystroke recorder on my computer would they be able to see the master password for LastPass when I enter it?
  85. I use the same sites every day - how do I automate logging into them?
  86. How do you move (multiple) sites from one folder to another folder?
  87. LastPass will not install in Chrome - "Apps, extensions, and user scripts cannot be added from this website"
  88. I'm seeing, "Your session has expired. Please relogin" - Why?
  89. What happens if I lose my Yubikey and can't login?
  90. Where can I find a history of generated passwords?
  91. How do I use the LastPass input method?
  92. What is the security email address?
  93. How do I change the default language?
  94. I want to use Google Authenticator for my LastPass and Gmail accounts; what happens if I lose my phone?
  95. How do I set up SuperAdmin Password Reset policy and reset master password for a user?
  96. I need help! How do I open a support ticket?
  97. How do I update my credit card or billing information?
  98. How do I share Folders?
  99. LastPass logs off almost immediately after I login?
  100. How do I use LastPass with Windows biometric framework (WBF)?
  101. Does LastPass work in Windows 8 modern UI ("metro") and Windows RT?
  102. How do I disable the grey field icons (and fill form icons) LastPass injects into the fields on my pages?
  103. Why does the LastPass app need special permissions to run on my phone?
  104. Why are my changes to my Vault not syncing to my mobile device?
  105. Why am I always asked to enter my master password on certain actions when I'm already logged in?
  106. What does clearing LastPass' Local Cache do?
  107. LastPass was supposed to send me an email, but it never came. Why?
  108. I don't see my previous password manager listed under the import options. Is it possible for me to import my data?
  109. I've lost my Multifactor Authentication, how do I disable it?
  110. How does LastPass securely identify a trusted computer?
  111. How long does it take for a shared item to appear in the other user's vault?
  112. Where can I get a receipt for my LastPass Premium, Family, Teams or Enterprise purchase?
  113. How do I set up YubiKey NEO and LastPass?
  114. Will LastPass fill in mobile Chrome for iOS?
  115. Why does LastPass take up a full toolbar line in Internet Explorer?
  116. Where do I purchase the YubiKey + LastPass Premium bundle?
  117. My Antivirus program has warned me that LastPass is a virus/trojan/suspicious - should I be concerned?
  118. What is 'Allow access to file URLs' in Chrome?
  119. How do I export my sites or secure notes?
  120. What does my website need to be able to work with LastPass?
  121. I enabled LastPass in Safari iOS but it does not autofill.
  122. How do I purchase or renew LastPass Enterprise/Teams?
  123. Why are my sites not launching from the Vault?
  124. I have a page that has a multiple fields or a multiple-page login system. How can I use LastPass?
  125. Can I use more than one form of Multifactor Authentication at the same time?
  126. Can I attach files to my Secure Notes?
  127. Why doesn’t LastPass recognize my fingerprint reader?
  128. How do I use LastPass Sesame?
  129. I'm new to the program. How do I get started with using LastPass?
  130. How are bookmarklets secure?
  131. When I Accept a share, I get the message, "Sorry, your share data could not be decrypted. Please try again later." How do I fix this?
  132. Can I login without Internet access on my mobile device?
  133. How do I move folders or subfolders into other folders (shared or standard)?
  134. LastPass is filling incorrect data even though I see that the saved information is correct. Why?
  135. Do I always have to authenticate on all my devices while using Google Authenticator?
  136. What does "Allow recipients to view passwords" do when sharing a single site?
  137. When I try to log in I see: "An error has been encountered while loading your sites. Please relogin."
  138. Can I use LastPass in Dolphin browser for the iPhone and iPad?
  139. What is a YubiKey and how do I use it?
  140. If someone steals my LastPass master password, then can't they steal my identity?
  141. Error Message: Unable to proceed, the website does not allow automated password change.
  142. What encryption is being used?
  143. Why do I get logged out of LastPass when I close my browser despite my preferences?
  144. What are these entries in my Vault called 'Generated'?
  145. "Automatically logoff on browser close" is not respected in Chrome.
  146. How do I solve the following error message when downloading from Internet Explorer 9: "<filename> couldn’t be downloaded"?
  147. How can I get LastPass to stop automatically running the installer on start up?
  148. Is there a user manual that I can read to learn all about LastPass?
  149. If I make an update to a shared site, will the other person see it?
  150. What are Secure Notes?
  151. My Accessibility service on my Android keeps getting disabled. Why?
  152. Why is my multifactor authentication not prompting?
  153. My email address for LastPass is old or invalid - how to I re-enable my account?
  154. How much does LastPass Enterprise cost?
  155. I have duplicate entries in my Local Vault and some items have disappeared? What is wrong?
  156. Will LastPass log me out of websites when I close my browsing tab or browser?
  157. Why am I getting LASTPASS SECURITY WARNING message when visiting some websites?
  158. How does the fingerprint scanner work with LastPass on the Samsung Galaxy S5+?
  159. Why does my browser indicate that LastPass has an invalid or expired security certificate?
  160. Google Authenticator does not work on my Android, how do I fix it?
  161. I created a Shared Folder, but no one I added can see it, what's wrong?
  162. How do I enable Master Password Reprompt to protect my logins?
  163. How can I switch between LastPass servers (LastPass.com and LastPass.eu) ?
  164. How do I turn off automatic updates for LastPass?
  165. How is updating my Master Password secure?
  166. What happens if I lose my Grid and can't login?
  167. What is Grid multi-factor authentication?
  168. I am missing some of my data when I login to LastPass, where are they?
  169. Why don't the sites in my Shared Folder work?
  170. How do I download LastPass Premium on my computer?
  171. If I enable Windows Biometric Framework support (i.e. my fingerprint reader) on my laptop, will I need a fingerprint reader on all devices I use LastPass with?
  172. Can LastPass Pocket Fill in my passwords?
  173. Why didn't my One Time Password work during my Master Password recovery?
  174. How does LastPass make money?
  175. When I try to login to Chrome I receive the message "Your selected Identity no longer exists. Defaulting to 'All' and logging off." How do I resolve this issue?
  176. How do I enable Smart Card Authentication?
  177. How many YubiKeys can I use with one account?
  178. What is IE Anywhere?
  179. Do I need a Premium account to use Google Authenticator?
  180. Do you have an application for the Android?
  181. Are Sharing and Shared Folders secure? How does the encryption work?
  182. Where can I find the latest updates and changes to LastPass?
  183. What is the "Enable Logging" option in my LastPass Android app settings?
  184. Do you support Windows phone?
  185. When I click on the icon to run Sesame, nothing happens. What is wrong?
  186. How can LastPass help me thwart keyloggers when logging in?
  187. How large can a file attachment be for a Secure Note?
  188. Account Recovery: No disabled OTPs were found for your account.
  189. Do you have an iPhone application?
  190. Why is my extension being removed from my browser?
  191. I am getting the error message 'ERROR - No private key. Cannot decrypt pending shares'. What does this mean?
  192. I am getting this message: 'LastPass detected a login form that is insecure', why?
  193. How do I share a Secure Note in a Shared Folder?
  194. What is the difference between "Login OTPs" and "Recovery OTPs"?
  195. What is a Shared Folder?
  196. I can't see Shared Folders in my Online Vault, where are they?
  197. I ordered the Yubikey and LastPass Premium bundle from Yubico, but did not receive my LastPass Premium, where is it?
  198. What happens if I lose my copy of Sesame and can't login?
  199. Why don't some of the sites in my linked personal account folder work?
  200. LastPass says I cannot login from a country. How do unlock a country?
  201. How do I share login state between browsers?
  202. What does priority support entail?
  203. How do I logoff?
  204. Do you use a salted hash for logging in?
  205. Why am I seeing "LastPass doesn't recognize this device or you are at a new location. Please check your email to grant access to your new device or location." ?
  206. If I enable my fingerprint reader on my computer, will I need a fingerprint reader on all devices I use LastPass with?
  207. I am getting a "A consistency check failed while loading your sites. Please relogin" error.
  208. Why is the version in the Mozilla add-on store out of date?
  209. How can I prevent LastPass from filling on a specific page?
  210. When registering for forums, I see this error: One or more of the fields entered was marked as spam.
  211. Why don't I have the LastPass Encrypted File option when I try to export?
  212. Do you have discounts for non-profit organizations?
  213. What is Automatic Provisioning?
  214. What are shared folders? And how do I use them?
  215. What does the number in the Lastpass Icon mean? How do I disable the numbers in the Icon?
  216. Can I use my Yubikey in my tablet's USB port?
  217. I trusted my computer, but I still see the Yubikey prompt - why?
  218. Can another browser extension or password manager capture data from LastPass?
  219. If my information is encrypted with my Master Password, how can it be that my One Time Passwords are allowed to decrypt it?
  220. I'm getting, "You must complete a security check before you are able to login to this site. Please do so, and then submit the form." alert, what is this?
  221. Mobile Device UUIDs seem random, I can't tell which UUID belongs to which device. Why is that?
  222. How do I create a form fill profile?
  223. Who can create a Shared Folder?
  224. Automatically logoff when idle is enabled but is not logging me off?
  225. What is the size limit for a secure note?
  226. What are the features of IE Anywhere?
  227. What are Policies?
  228. Where is the logout on close function on iPad?
  229. How do I use LastPass with ActiveX filtering enabled?
  230. Why am I getting the error "Request Failed. Check your internet connection as well as date and time." on my Android when my date and time is correct?
  231. What kind of Policies are available?
  232. When will LastPass be translated to my language?
  233. I see an CRX_FILE_NOT_READABLE error when installing in Chrome, how do I resolve it?
  234. How to I block localhost pages so LastPass doesn't fill them?
  235. What is the Shared Folder Report?
  236. How do I uninstall LastPass for Safari?
  237. How do I unsubscribe from receiving future emails?
  238. Some Chrome extensions have permission to 'access data on all websites'. Is the LastPass Vault safe?
  239. My SuperAdmin password policy and SuperAdmin shared folder policy don't work!
  240. What is Provisioning?
  241. I have an old account, how do I start over?
  242. What is Batch Provisioning?
  243. How do I create and manage Policies?
  244. I trusted my computer, but I still see the Sesame prompt - why?
  245. How do I setup my VIP Yubikey with LastPass?
  246. What types of reporting are available for LastPass Enterprise?
  247. What does the NPLastPass/LastPass plugin in Firefox do?
  248. I closed Chrome and now it won't reopen. Only ending the task via Task Manager works!
  249. Why can't I individually share a site in a Shared Folder?
  250. What is reporting?
  251. What are phishing scams and what steps can I take to protect myself against them?
  252. Where can I find my saved application logins?
  253. I deleted a site from 'Favorites' why is it missing from my whole Vault?
  254. I am not able to set my computer as trusted using Linux OS with my multifactor.
  255. How do I change the type of reporting my Enterprise uses?
  256. My credit card was declined on your payments page or my renewal failed. Why?
  257. What is the Admin Events Report?
  258. What is Login Reporting?
  259. Do sites with master password reprompts work in Bookmarklets?
  260. How do I create new users?
  261. The Android App Fill triggered my device's Talkback feature. Why?
  262. How do I sync usernames and passwords with Active Directory?
  263. I've created a profile, but don't see the credit card monitoring option?
  264. My Yubikey is not lighting up when I push it. What do I do?
  265. Why am I getting this error message, "populate_error:RangeError: Maximum call stack size exceeded"?
  266. The LastPass Input Method for Android is not finding my matching site?
  267. When I run a security check, it does not check my shared items or shared folders. Is this expected?
  268. LastPass stays logged in even when I close my browser or restart my computer! How do I prevent this?
  269. Can I add groups to Shared Folders?
  270. Do I have to buy LastPass Enterprise and LastPass Premium for all features?
  271. I have more than one Free Credit Monitoring profile enabled on my account. How can I tell which account is which?
  272. I have a charge on my credit card for your product, but I don't use it! How can I get my money back?
  273. What is the best way to install LastPass in Enterprise systems?
  274. What are the limitations of LastPass for Applications?
  275. How do I unshare or revoke a shared item?
  276. When installing in Chrome, I see: Extensions, apps, and user scripts can only be added from the Chrome Web Store.
  277. My Local Vault is not showing a secure connection icon in the URL bar. Is my connection secure?
  278. I tried installing LastPass in Safari, but nothing seems to happen.
  279. How do I delete Notes in LastPass Wallet?
  280. Do you have discount for educational institutions?
  281. How do I enable or disable LastPass Credit Monitoring?
  282. What happens if I lock myself out of my Enterprise/Teams using policies I've created?
  283. How do I run LastPass with Windows 8? Windows RT?
  284. Can I use YubiKey NEO with the Dolphin addon?
  285. What personal information is used for the credit monitoring alerts? Is it safe?
  286. I am getting the error 'Internet Connectivity Failure' when using Sesame, Safari or LastPass Pocket on my Mac.
  287. How can I update my settings so that I don't get certain emails from LastPass?
  288. Firefox 29 no longer supports the Add-on Bar. How do I display the LastPass Icon?
  289. What is LastPass free credit monitoring alerts?
  290. I'm using Firefox, why does the URL show "chrome://lastpass/content/home2.xul" ?
  291. Can I trial LastPass Enterprise for free?
  292. Why can't I search within Secure Notes and Site notes?
  293. Can you login anywhere using your LastPass credentials while using Windows login integration?
  294. Why is LastPass for Applications so slow in filling?
  295. Can I add a site to multiple Shared Folders?
  296. Can I use application login from LastApp to login to apps on my phone?
  297. How to Share A Personal Folder
  298. The LastPass pop up says 'No Matching Sites!' or 'No Sites Matched' and does not autofill an app, even though I enabled Fill into Apps for Android.
  299. What if I initially order a few licenses, but want to purchase more later?
  300. LastPass for Applications is telling me to install the plugin, even though I already have?
  301. What is LastPass Premium credit monitoring?
  302. What is "Log out when app is idle" in my Android app settings?
  303. What happens if the password the user has to login to Windows is not the same as the password for the pre-existing LastPass account?
  304. Why do I see 'LastPass could not write to your hard drive' or the error 'BIN_IE_EXTRACT'?
  305. Can I create accounts based on my Active Directory system?
  306. I just purchased Premium through your website and I am seeing an additional $1 charge, what is this?
  307. How Can I Disable LastPass Fill Helper in LastPass Android app?
  308. Can I use YubiKey NEO on Windows Phone?
  309. Why should I upgrade to Premium credit monitoring?
  310. Why am I am getting an error "SecurityError: DOM Exception 18" in Safari?
  311. What is "Check Session When App Is Activate" in my Android App settings?
  312. Could a user continue to use two different passwords for Windows login and LastPass login?
  313. How do I add user groups to a policy?
  314. Some of my apps are crashing with the Android App Fill function enabled. What do I do?
  315. When using InPrivate Browsing mode in Internet Explorer, I do not see the LastPass extension. Why?
  316. What should the user do if his or her existing password does not match the Windows password?
  317. What happens if the user already has a LastPass Account under their work e-mail?
  318. If you delete Windows domain login can manually login to your LastPass account?
  319. What kind of policies does LastPass recommend using for Enterprise?
  320. Where can I find the full Terms and Conditions for LastPass credit monitoring?
  321. How To Have LastPass Autofill On 2-Login Pages On Google
  322. How do I start an Enterprise or Teams Trial?
  323. What sites are supported by the Auto-Password Change feature?
  324. What version of Android is required for LastPass App fill feature?
  325. What triggers a credit monitoring alert?
  326. What is a credit alert?
  327. How can I purchase LastPass Premium while in Safari on my iPhone or iPad using a credit card?
  328. I am trying to fill an app on Android but the dialog only offers 'Copy Password' and 'Copy Username' options.
  329. I have more questions about LastPass credit monitoring, who do I contact?
  330. How do I view past tickets I have submitted?
  331. Do I get a free credit report?
  332. Can I share a fill form profile with a friend or relative?
  333. Can I use multifactor authentication with the iCab mobile app?
  334. Why use LastPass free credit monitoring alerts?
  335. Can a user be added more than once to a Shared Folder?
  336. I'm seeing 'Fill With LastPass' pop up on my phone, what is this?
  337. Is there a limit for character length of the Master Password?
  338. The browser reports "SSL certificate is invalid" when installing LastPass.
  339. Can I share a login I have saved in my account with a friend?
  340. How much does LastPass Premium credit monitoring cost?
  341. Why is LastPass issuing requests to my server?
  342. Why do I receive the message "Suspicious characters found in selected filename, will not process it" when I try to add an attachment?
  343. Why is LastPass going in to the credit protection business?
  344. What is the "Refresh Credit Reports" link for?
  345. How will I be notified of a change to my credit report?
  346. Will viewing my credit report affect my credit score?
  347. How can I view my credit report?
  348. How do I enable Premium credit monitoring?
  349. Why is my reporting showing logins even though the user has not fully logged into the website?
  350. Where is LastPass credit monitoring available?
  351. Are you affiliated with any of the 3 major credit bureaus?
  352. What do I need to provide to sign up for free credit monitoring alerts through LastPass?
  353. LastPass does not install in Chrome. It says 'Apps, extensions and user scripts cannot be added from this Website' or asks me to downgrade. How do I install?
  354. How do I cancel my Credit Monitoring Alerts (Free or Premium)? I don't want to get alerts anymore.
  355. How often is my credit data refreshed?
  356. Is this your product, or another company's product?
  357. How do I toggle between the full toolbar and compact icon in Safari?
  358. Why is my LastPass icon gone when I open a pinned site?
  359. What is the difference between Exclusive and Inclusive for policies?
  360. What do I do if I think I'm a victim of identity theft?
  361. Can I refresh my credit monitoring data?
  362. Will alerts work if there is a credit freeze or credit lock in place?
  363. What is a credit report?
  364. What do I do when I receive a credit monitoring alert?
  365. I enabled the free credit monitoring alerts, but why haven't I seen an alert?
  366. What is a credit score?
  367. How do my credit scores affect me?
  368. Why doesn't the Vault open within the incognito window?
  369. I am seeing error: "Failed. Check your Internet Connection as well as the date and time on your device." when I attempt to create a Secure Note offline.
  370. How do I enable LastPass in mobile Safari for filling?
  371. How can I kill all logins for other computers/devices/sessions that I may be logged into?
  372. When training a Windows app, LastPass for Applications is not 'grabbing' the information. Is there a workaround for this?
  373. I signed up for Enterprise or Teams on accident or no longer wish to be in Enterprise/Teams. How do I downgrade?
  374. I'm having issues with the AD client, is there a debug I can send you?
  375. When I visit certain https sites from the LastPass browser on Android 4.3, LastPass crashes!
  376. Error message: We're sorry. We were not able to change your password automatically. Your password was not changed.
  377. How can I get a refund for In App purchases through the iOS app?
  378. What commands are available for Omnibox support in Chrome?
  379. I am an Admin for the LastPass Enterprise account, but do not have access to a Shared Folder, why is this?
  380. I've received an alert! Now what?
  381. The Android App Fill disables my stock Samsung keyboard option to switch between languages, why?
  382. How do you handle brute force / dictionary attacks for my LastPass account?
  383. How do I recreate my Bookmarklets?
  384. How can I inspect the network traffic that goes to LastPass?
  385. I have many shared folders with lots of data. This is slowing my Vault down, what can I do?
  386. I'm seeing a "Runtime Error!" - what do I do?
  387. Why don't you offer certificate revocation in your Android browser?
  388. How do I refund a purchase for Enterprise licenses?
  389. When I login to Internet Explorer it says 'We are sorry, your browser is not compatible with LastPass.'
  390. Why did the LastPass Icon turn into an ! (exclamation point)?
  391. LastPass requires libssl0.9.8, but libssl0.9.8 is no longer available in Debian. How can I install?
  392. LastPass emailed users when a user was disabled or removed from the company. How do I prevent this?
  393. Clicking on the LastPass extension says 'Webpage Not Found' in Chrome.
  394. LastPass SAML and Google Apps - I tried to disable and now I'm locked out! Help!
  395. The add-on could not be downloaded because of a connection failure on lastpass.com
  396. I manually removed the Lastpass extension from Chrome and now I cannot re-install normally, what can I do?
  397. The LastPass Metro App says 'Error logging into LastPass. Please try again. Please check your connection. You need to download your data once in order for LastPass to work offline.'
  398. Which methods of Multifactor Authentication are supported?
  399. I cannot enable LastPass Accessibility Services on Android, why?
  400. I am using a virtual environment and my local vault appears blank
  401. Allow or Disallow Remember Password policy is set to disallow but users can still check the 'remember password' box.
  402. What browsers does LastPass support?
  403. All of my usernames and passwords have been overwritten with the same data in the LastPass Vault. Why?
  404. How Can I Renew LastPass Premium Membership On Google Play Store or Apple App Store?
  405. Why can't I find the PayPal option anymore?
  406. How can I copy a password quickly from the LastPass App for Mac?
  407. Why are requests being made to
  408. Should I be concerned about reports that my master password can be stolen?
  409. Error Message: Timed out waiting for the page to load. Retry?
  410. LastPass Disables "Require Pin/Password At Boot" On My Device When I Enable LastPass Accessibility Service
  411. Is there a character limit on Secure Notes?
  412. I started an Enterprise or Teams with my personal account instead of my work account, how can I fix this?
  413. What is the LastPass master password?
  414. Can I add a sub-folder to a Shared Folder?
  415. Some sites on Chrome mobile are not autofilling. Why?
  416. I see "A require file is corrupt" message when logging into LastPass in Windows Server
  417. Why does the Master Password field input extra characters when I login?
  418. How do I retrieve crash logs from an iOS device?
  419. How can I re-enable LastPass Authenticator for my LastPass account?
  420. Why does LastPass take up a full toolbar line in Safari?
  421. Why are imported passwords not autofilling into sites?
  422. How do I change the language for the LastPass App on the Mac?
  423. I see error SEC7111 in the Console tab of the Internet Explorer Developer Tools, is this a problem?
  424. Why can't I see sites from within a Shared Folder in an Identity?
  425. LastPass icon is unresponsive on Chrome
  426. I see "Your connection is not private" or "NET:ERR_CERT_AUTHORITY_INVALID" error message when I try to log in to LastPass on Chrome (Mac).
  427. Does LastPass mobile app work with fingerprint reader on my Android device? How do I enable it?
  428. I'm unable to install the LastPass app on iOS? The "Get" button is grayed out.
  429. Does LastPass have access to my Social Security Number?
  430. The LastPass extension keeps disappearing from Safari on restart.
  431. Vangaurd.com is not autofilling, how can I get it to Autofill?
  432. Does Yubikey work with Dvorak and Colemak keyboards?
  433. What is the different between and Enterprise Admin and Super Admin?
  434. We Are Going To Switch Company Domain. How Does It Affect Existing User Accounts In LastPass?
  435. How many failed login attempts can occur before a lockout?
  436. I changed my master password and now I can not login.
  437. What is SMS account recovery? And how do I add or change my recovery phone number?
  438. Why doesn't the LastPass lock screen rotate orientation on Android devices?
  439. When adding a user, I see "None of the emails you have entered are valid", why?
  440. Why am I being prompted for my master password when trying to view passwords on certain sites on the Security Challenge Results?
  441. What is Emergency Access? How does it work and how do I set it up?
  442. When trying to change the Master Password, LastPass says it matches another site in my Vault, why?
  443. Does LastPass Pocket support attachments?
  444. If I choose to provision using the LastPass AD/LDAP sync client, what will happen to existing users?
  445. Does LastPass work with Microsoft's Azure SSO integration?
  446. LastPass keyboard does not offer autofill options in Android 5.1+
  447. How do I make sure LastPass master password and AD passwords are in sync when I change the password on either end?
  448. How do I protect LastPass if I'm worried about malware compromising my machine?
  449. Why do I see the error message "Internet Explorer has stopped working"?
  450. Why does the installer not offer to import my Safari passwords?
  451. I don't have a smartphone, how can I use a multifactor authenticator with LastPass?
  452. Why do some of my Items appear as being recently used when I have not touched them?
  453. I select one login set on a site where I have multiple accounts but LastPass autofills with another login. Why?
  454. How do I send Custom Email to users?
  455. Why do I see a blank vault when log in offline with yubikey?
  456. Why am I prompted to log in via lastpass.com even if I am already logged in via LastPass extension?
  457. Why does LastPass Android App Request Usage Access?
  458. LastPass does not autofill on Opera since the browser update. What should I do?
  459. Why does the UUID listed in security email look different from what is being added to the Mobile Devices tab?
  460. I get prompted to verify my location but everytime I click on the new link it says the link expired.
  461. How can I hide a Shared Folder?
  462. Someone may have sent me a phishing email. What email address does LastPass use?
  463. Lastpass Sesame is not working on Mac OSX El Capitan - receiving a cabundle.pkg error.
  464. The LastPass popup has been blocked from loading on this site. Please fill using the LastPass Icon.
  465. How can I toggle the different kinds of vault display options in LastPass 4.0 ?
  466. Why is the LastPass extension in Safari still logged in when the app is logged out?
  467. Why does LastPass notification icon appear in white on Android?
  468. Why do I see "SSN is not found" when trying to enable credit monitoring?
  469. How do I cancel Automatic Renewal of LastPass Premium or Premium Credit Monitoring?
  470. How can I provision a new Enterprise or Teams user if they don't have an email address, yet?
  471. How do I stop/uninstall the LastPass AD Client service?
  472. How do I remove LastPass NPAPI and install LastPass HelperApp as Binary Component?
  473. App fill is not working on my LG G4 Android 6.0
  474. I see the error message "ERROR: User is missing sharing keys" when trying to add someone as my emergency contact.
  475. How does LastPass security challenge work?
  476. I am getting the error 'Internet Connectivity Failure' when using Sesame on Mac.
  477. I purchased LastPass with my credit card, but it is showing it as "Stripe" - is this you?
  478. Why do some sites appear under Favorites in my vault while I do not make them favorite myself?
  479. I'm trying to share a site/note with a friend. Do they need a LastPass account?
  480. I have deleted a user in LastPass Admin Console. How do I force LastPass AD Sync to provision a new account on LastPass?
  481. How can I launch my sites to another browser on my mobile device?
  482. Why do I see the error message "We failed to create the directory you specified" while installing LastPass?
  483. I have LogMeIn Pro, how do I redeem LastPass Premium?
  484. nplastpass is not responding, how do I fix this?
  485. I see Error C when opening an attachment, what does that mean?
  486. Error Loading Your Premium Credit Alert Dashboard
  487. I am in India and I am not getting an SMS message confirm my mobile number, where is my text message?
  488. Should I logout or use Master Password Reprompt to protect my account?
  489. Why do I see the warning "LastPass does not support the highest level of security for Safari plug-ins" ?
  490. My IP address is correct but LastPass appears to be showing the wrong location?
  491. Why don't I see the Emergency Access option?
  492. Why do I see the error "Sorry, you may only link a single personal account to your enterprise user" when re-linking my accounts?
  493. Why does LastPass Authenticator's push notifications work for some sites but not others?
  494. How can I login to multiple accounts on the same browser with LastPass?
  495. Can someone say that I am incapacitated when I'm not?
  496. What is LastPass Authenticator?
  497. Can I limit what's shared with emergency access?
  498. Why doesn't LastPass work on sites that ask for random characters of the passwords?
  499. Where can I find the MD5 or SHA1 checksum code?
  500. I need to purchase/renew LastPass Enterprise/Teams. How to update the number of licenses?
  501. Why do I get prompted to trust my machine/device after 30 days?
  502. Was LastPass at risk from the OpenSSL DROWN attack?
  503. Why do I have to either create an account or log in when running the Universal Installer?
  504. Cloning Secure Notes
  505. How can I enable LastPass Authenticator for Facebook?
  506. How do I submit a large/custom icon so it can be shown in LastPass new vault?
  507. Why can't I push the latest version of LastPass for IE for all my employee's machines that have multiple user profiles?
  508. How do I know which is the official LastPass Extension in the Chrome Webstore?
  509. Why do I get email notifications to reset my grid?
  510. How do I prevent LastPass from inserting its form field icon into certain fields on my website?
  511. Does LastPass support Bitcoin?
  512. Do you have an application for Windows Mobile?
  513. How do I use LastPass Authenticator with other sites?
  514. How do I delete a Custom Secure Note?
  515. Where can the Helper App Binary component be found?
  516. I dismissed the LastPass Authenticator pop up about push notifications, how do I get these notifications back?
  517. I only use LastPass on my mobile device. What happens if I forget my Master Password?
  518. I can not see my secure note attachments in LastPass Wallet. Why?
  519. Why can't my user see shared folders in the vault when being added via a user group?
  520. Can I log into my computer using LastPass?
  521. How does LastPass protect my account when passwords from other sites are leaked?
  522. Why do I see "Your IP is untrusted! Please use internet access you've used in the past to use this tool."?
  523. I was added to a Shared Folder individually, and I can see it in the Sharing Center, but I can't see the folder in my Vault. What happened?
  524. Why don't I get prompted for multifactor authentication to log into my Google accounts?
  525. I updated a shared site, but the person I am sharing with never got the changes I made, why?
  526. How much storage space do I have for attachments in LastPass Wallet?
  527. I cannot trust my mobile device because the trust option on the Yubikey prompt is greyed out
  528. I don't see my saved websites in LastPass Wallet?
  529. What is the CLSID values for the LastPass Toolbar?
  530. I see the error message "The VAT number you entered is invalid". What to do?
  531. How do I enable pin code for LastPass metro app?
  532. How do I delete attachments in LastPass Wallet?
  533. Why can't I share some site entries in my vault with other users?
  534. Why aren't Sites being added to Recently Used?
  535. Why do I see "Not Supported on your Device" when my Android supports Fingerprint?
  536. I see a new feature or functionality that I haven't heard about before. Why am I seeing it?
  537. What is LastPass Free Credit Monitoring?
  538. How do I setup LastPass Credit Monitoring?
  539. How does LastPass notify me of changes to my credit report?
  540. What is LastPass Premium Credit Monitoring?
  541. Is there a Command Line Application available?
  542. Where is LastPass Credit Monitoring available?
  543. My LastPass extension just warned me I was re-using my Master Password elsewhere. How?
  544. What credit report changes will LastPass notify me of?
  545. How do I add/remove an Admin to our Enterprise or Teams account?
  546. I read that LastPass’ autofill feature can be tricked into leaking private information to phishers - should I be concerned?
  547. What is the cost of adding a new user to my Enterprise or Teams? How does license expiration work?
  548. Why am I seeing that the mobile LastPass internal browser is out of date?
  549. I update my Duo Security secret keys but the change is not saved. Why?
  550. I cannot edit my Service Provisioning apps in the Admin Console, the options are greyed out, why?
  551. How is it safe to allow LastPass to pull in sites from my email and change passwords for those sites?
  552. About the LogMeIn and GoTo Merger
  553. How do I integrate LastPass Enterprise Reports with my Splunk account?
  554. LastPass does not show fill window on some Android apps for me. What should I do?
  555. Why does my second purchase cost more than my first one?
  556. Why am I being charged sales tax for LastPass?
  557. I get an SSL error when launching some site from LastPass on the built-in browser on Android. What to do?
  558. Help! I'm seeing an error message trying to sync LastPass with my Apple watch!
  559. How can I address the security risks of the LastPass Helper on Mac? 
  560. Is LastPass Authenticator Cloud Backup secure?
  561. I want to purchase LastPass Families, but have some Premium leftover. What happens to my Premium time?
  562. How do I import Meldium into LastPass?
  563. Does LastPass support FIDO/U2F authentication with Yubikey?
  564. How do I purchase Families?
  565. How can I disable LastPass Authenticator if it has been lost?
  566. How can I obtain Console and Network Logs for LastPass in Chrome?
  567. How do I make sure to allow LastPass cookies on Firefox so it works correctly?
  568. How Do I add Custom Attributes to my Custom SAML Service?
  569. How do I remove my recently used sites list?
  570. Weird characters have replaced my Vault contents, the contents appear to be blank or are missing. What happened?
  571. What browser(s) are supported with LastPass Fill Helper on Android?
  572. Do you support non-web passwords, or desktop applications?
  573. How can I duplicate or clone an entry in my Vault?
  574. How can I help translate LastPass into my language?
  575. Can I use the same email address if I delete my current account and start over?
  576. Why has my Premium subscription been automatically renewed?
  577. Verizon and LastPass Families
  578. I am seeing a scrolling lag in my browser on my Android device with LastPass Accessibility enabled. How can I fix this?
  579. I referred a friend and neither of us got the free Premium credit. Why?
  580. How do I remove the new 3.0 grey field icons?
  581. The Fill Helper on Android is popping up for a non-password page - what can I do to stop this?
  582. I'm seeing "Your account settings have restricted you from logging in from this mobile device" - why?
  583. When I attempt to renew/purchase - my old credit card info if automatically being filled. How do I change this information?
  584. I have a regular Yubikey, but LastPass is prompting for Yubikey NEO on my iOS device
  585. Error: Please install the latest version of LastPass from https://lastpass.com/ to login
  586. Why is Gmail rejecting LastPass's emails being sent to me?
  587. How is Emergency Access secure?
  588. Can I review my account information or view my support tickets somewhere?
  589. How long do you retain information on former users of LastPass and what, exactly, do you retain?
  590. What other data does LastPass handle?
  591. How do former users purge any and all information from LastPass systems?
  592. I am using Directory Integration with LastPass and see "Invalid credentials. Please update the credentials used in the Admin Credential section."
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