LastPass for Enterprises FAQs

  1. How do I delete my LastPass account?
  2. How can I link my Personal personal account to my Enterprise account?
  3. Can I share application logins from LastPass for Applications in my Shared Folders?
  4. Why does my browser indicate that LastPass has an invalid or expired security certificate?
  5. The steps for account recovery failed for me, now what?
  6. I need help! How do I open a support ticket?
  7. Is there a user manual that I can read to learn all about LastPass?
  8. What are shared folders? And how do I use them?
  9. How do I start an Enterprise Trial?
  10. I'm having issues with the AD client, is there a debug I can send you?
  11. Where can I find the latest updates and changes to LastPass?
  12. LastPass SAML and Google Apps - I tried to disable and now I'm locked out! Help!
  13. I am using a virtual environment and my local vault appears blank
  14. Should I be concerned about reports that my master password can be stolen?
  15. I see "A require file is corrupt" message when logging into LastPass in Windows Server
  16. I started an Enterprise with my personal account instead of my work account, how can I fix this?
  17. I signed up for Enterprise on accident or no longer wish to be in an Enterprise trial. How do I downgrade?
  18. Allow or Disallow Remember Password policy is set to disallow but users can still check the 'remember password' box.
  19. We Are Going To Switch Company Domain. How Does It Affect Existing User Accounts In LastPass?
  20. What is the different between and Enterprise Admin and Super Admin?
  21. Does LastPass work with Microsoft's Azure SSO integration?
  22. How do I change the Company name as it appears in LastPass Enterprise?
  23. Someone may have sent me a phishing email. What email address does LastPass use?
  24. Why do I see the error "Sorry, you may only link a single personal account to your enterprise user" when re-linking my accounts?
  25. How can I toggle the different kinds of vault display options in LastPass 4.0 ?
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Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

Browse through our FAQs: