Online Vault FAQs

  1. How do I prevent LastPass from filling erroneous form fields?
  2. How do I delete my LastPass account?
  3. How do I change my master password?
  4. I've made a change to my Vault or shared data. How can I make those changes show up on other devices, browsers, or users?
  5. How do I import from RoboForm?
  6. How can I get LastPass to auto logout when I close my browser, when I am idle, or when the computer turns off?
  7. How do I edit a folder or group in my Vault (rename, delete, subfolder, etc)?
  8. I deleted a site / secure note / folder by accident - where can I find it?
  9. The steps for account recovery failed for me, now what?
  10. I need help! How do I open a support ticket?
  11. If someone malicously put a keystroke recorder on my computer would they be able to see the master password for LastPass when I enter it?
  12. How do I view the history of logins and events on my account (such as IPs accessing my account and logins used)?
  13. Can I attach files to my Secure Notes?
  14. I don't see my previous password manager listed under the import options. Is it possible for me to import my data?
  15. How do I export my sites or secure notes or form fill profiles?
  16. Is there a user manual that I can read to learn all about LastPass?
  17. Why does my browser indicate that LastPass has an invalid or expired security certificate?
  18. Mobile Device UUIDs seem random, I can't tell which UUID belongs to which device. Why is that?
  19. How do I unshare or revoke a shared item?
  20. How can I toggle the different kinds of vault display options in LastPass 4.0 ?
  21. How do I prevent LastPass from inserting its form field icon into certain fields on my website?
  22. Cloning Secure Notes
  23. How do I submit a large/custom icon so it can be shown in LastPass new vault?
  24. About the LogMeIn and GoTo Merger
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Still Having Trouble?
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Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
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New Ticket

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