YubiKey FAQs

  1. Does LastPass support two-factor or multifactor authentication?
  2. How do I delete my LastPass account?
  3. How does the YubiKey compare to LastPass Sesame?
  4. After I enable my YubiKey, how do I access my LastPass mobile apps?
  5. If someone malicously put a keystroke recorder on my computer would they be able to see the master password for LastPass when I enter it?
  6. What happens if I lose my Yubikey and can't login?
  7. Where do I purchase the YubiKey + LastPass Premium bundle?
  8. How does LastPass securely identify a trusted computer?
  9. How do I upgrade to the LastPass + Xmarks Premium package?
  10. I trusted my computer, but still get prompted for Multifactor Authentication.
  11. What is a YubiKey and how do I use it?
  12. How does a YubiKey protect my LastPass account?
  13. How many YubiKeys can I use with one account?
  14. I ordered the Yubikey and LastPass Premium bundle from Yubico, but did not receive my LastPass Premium, where is it?
  15. How much does LastPass Premium cost?
  16. Can I use my Yubikey in my tablet's USB port?
  17. The steps for account recovery failed for me, now what?
  18. I trusted my computer, but I still see the Yubikey prompt - why?
  19. How do I setup my VIP Yubikey with LastPass?
  20. I need help! How do I open a support ticket?
  21. Is there a user manual that I can read to learn all about LastPass?
  22. LastPass was supposed to send me an email, but it never came. Why?
  23. Can I use YubiKey NEO with the Dolphin addon?
  24. My Yubikey is not lighting up when I push it. What do I do?
  25. What is LastPass doing in regards to the Heartbleed Bug? Is my information safe?
  26. Why is my multifactor authentication not prompting?
  27. My Yubikey Neo is not working on my Windows Phone. Do you support this?
  28. Which methods of Multifactor Authentication are supported?
  29. Does Yubikey work with Dvorak and Colemak keyboards?
  30. Why do I see a blank vault when log in offline with yubikey?
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Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
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View your account information and view the status of previously submitted support tickets.
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Submit a support ticket and we'll get back to you as soon as we can!
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Browse through our FAQs: