YubiKey FAQs

  1. Does LastPass support two-factor or multifactor authentication?
  2. How do I delete my LastPass account?
  3. How do I set up Multifactor Authenticator for my LastPass account?
  4. How does the YubiKey compare to LastPass Sesame?
  5. How do I enable Yubikey authentication for my mobile device?
  6. If someone malicously put a keystroke recorder on my computer would they be able to see the master password for LastPass when I enter it?
  7. I trusted my computer, but still get prompted for Multifactor Authentication.
  8. What happens if I lose my Yubikey and can't login?
  9. How does LastPass securely identify a trusted computer?
  10. Where do I purchase the YubiKey + LastPass Premium bundle?
  11. How much does LastPass Premium cost?
  12. How do I upgrade to the LastPass + Xmarks Premium package?
  13. What is a YubiKey and how do I use it?
  14. How does a YubiKey protect my LastPass account?
  15. How many YubiKeys can I use with one account?
  16. The steps for account recovery failed for me, now what?
  17. I need help! How do I open a support ticket?
  18. I ordered the Yubikey and LastPass Premium bundle from Yubico, but did not receive my LastPass Premium, where is it?
  19. Can I use my Yubikey in my tablet's USB port?
  20. I trusted my computer, but I still see the Yubikey prompt - why?
  21. LastPass was supposed to send me an email, but it never came. Why?
  22. How do I setup my VIP Yubikey with LastPass?
  23. Is there a user manual that I can read to learn all about LastPass?
  24. Can I use YubiKey NEO with the Dolphin addon?
  25. My Yubikey is not lighting up when I push it. What do I do?
  26. Why is my multifactor authentication not prompting?
  27. Can I use YubiKey NEO on Windows Phone?
  28. Which methods of Multifactor Authentication are supported?
  29. Does Yubikey work with Dvorak and Colemak keyboards?
  30. Why do I see a blank vault when log in offline with yubikey?
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Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
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Browse through our FAQs: