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Chrome FAQs

  1. How do I prevent LastPass from filling erroneous form fields?
  2. The LastPass Icon does not appear in my browser, how do I enable it?
  3. I forgot my Master Password or it's not working, how do I recover access to my account?
  4. Where is my data stored on my computer?
  5. LastPass does not appear to work with basic auth sites on Google Chrome - is there a fix for this?
  6. LastPass won't save or autofill my data for a particular site - is there a workaround?
  7. How do I change my master password?
  8. What happens when LastPass.com is down? Can I still log in?
  9. I keep receiving a red error message: 'An error occurred while attempting to contact the server. Please check your internet connection.' How do I resolve this issue?
  10. How do I export my usernames and passwords?
  11. My partner wants to start using LastPass, but we share computers. How do we get started?
  12. How do I add a site with login steps on more than one page?
  13. How do I uninstall LastPass?
  14. Do I have the binary plugin installed?
  15. Do you support Chrome browser on Android and iOS?
  16. I've made a change on another computer, how can I make changes show up immediately?
  17. I'm being logged off after closing my browser, how do I stay logged in between browser sessions?
  18. How do I delete my LastPass account?
  19. I deleted a site or secure note by accident - where can I find it?
  20. I see the error "Attempted to downgrade extension" when installing in Chrome - how do I fix this?
  21. How can I check the version of my LastPass plugin?
  22. Some or all of my sites are gone! How do I get them back?
  23. Does LastPass work in Windows 8 modern UI ("metro") and Windows RT?
  24. How can I get LastPass to auto logout when I close my browser, or when I am idle?
  25. How do I import from Norton Identity Safe?
  26. How do I rename a group?
  27. I use the same sites every day - how do I automate logging into them?
  28. Why aren’t my favicons appearing correctly?
  29. How do I add sites to LastPass?
  30. I don't see my previous password manager listed under the import options. Is it possible for me to import my data?
  31. What does binary support for extensions mean?
  32. How do I set two site domains as equivalent?
  33. How do I delete my account and start over? Can I use my same email address?
  34. My Antivirus program has warned me that LastPass is a virus/trojan/suspicious - should I be concerned?
  35. How do I add a Group to my vault?
  36. Does LastPass recognize different subdomains?
  37. When I Accept a share, I get the message, "Sorry, your share data could not be decrypted. Please try again later." How do I fix this?
  38. How do I change the default language?
  39. Why do I randomly get logged out of my LastPass session?
  40. How long does it take for a shared item to appear in the other user's vault?
  41. Can I select a default login to be offered for sites with multiple logins saved?
  42. Will LastPass log me out of websites when I close my browsing tab or browser?
  43. Why do I get logged out of LastPass when I close my browser despite my preferences?
  44. When I open Chrome, I am prompted to enter my Yubikey, then my master password, then my Yubikey again. What is wrong?
  45. How do I move a large number of sites at once?
  46. I have duplicate entries in my Local Vault and some items have disappeared? What is wrong?
  47. What does my website need to be able to work with LastPass?
  48. I installed LastPass v. 3.0+, but I don't see the option to Import Wi-Fi passwords, where is it?
  49. I see an CRX_FILE_NOT_READABLE error when installing in Chrome, how do I resolve it?
  50. Can I merge two LastPass accounts?
  51. Why does my browser indicate that LastPass has an invalid or expired security certificate?
  52. My computer or mobile device was stolen, what should I do?
  53. When registering for forums, I see this error: One or more of the fields entered was marked as spam.
  54. LastPass logs off almost immediately after I login?
  55. How large can file attachments be?
  56. Can another browser extension or password manager capture data from LastPass?
  57. LastPass will not install in Chrome - "Apps, extensions, and user scripts cannot be added from this website"
  58. I have a page that has a multiple-page login system. How can I use LastPass?
  59. Logoff on browser close is not working, why?
  60. LastPass is failing to load in Chrome since it updated?
  61. When installing in Chrome, I see: Extensions, apps, and user scripts can only be added from the Chrome Web Store.
  62. After upgrading to OS X 10.9 the LastPass extension in Chrome fails to function. Is this known?
  63. I am not able to set my computer as trusted using Linux OS with my multifactor.
  64. I'm getting a message in Chrome, "LastPass has requested additional permissions". What is this?
  65. LastPass is disappearing from Chrome when it updates to version 25?
  66. I need help! How do I open a support ticket?
  67. LastPass isn't working with Rockmelt?
  68. The steps for account recovery failed for me, now what?
  69. Why am I getting LASTPASS SECURITY WARNING message when visiting some websites?
  70. Why am I getting this error message populate_error:RangeError: Maximum call stack size exceeded?
  71. What are these entries in my Vault called 'Generated Password for...'?
  72. Chromium 29 does not work in Linux and will not autofill my passwords. Is this a known issue?
  73. LastPass does not install in Chrome. It says 'Apps, extensions and user scripts cannot be added from this Website' or asks me to downgrade. How do I install?
  74. I'm new to the program. How do I get started with using LastPass?
  75. Why is my extensions being removed from my browser?
  76. Can LastPass automatically change my weak/old passwords for me?
  77. When I run a security check, it does not check my shared items or shared folders. Is this expected?
  78. Is there a user manual that I can read to learn all about LastPass?
  79. How can I switch between LastPass servers (LastPass.com and LastPass.eu) ?
  80. What does the number in the Lastpass Icon mean? How do I disable the numbers in the Icon?
  81. Why is the version in the add-on store out of date?
  82. How do I delete a group or site from my Vault?
  83. I know my master password, but it doesn't work!
  84. I have set a site as Never Autofill or Never Autologin, but LastPass is still filling/logging in. Why?
  85. I have multiple logins for the same site, how does LastPass determine which to fill?
  86. I deleted a site from 'Favorites' why is it missing from my whole Vault?
  87. What is 'Allow access to file URLs' in Chrome?
  88. I'm getting, "You must complete a security check before you are able to login to this site. Please do so, and then submit the form." alert, what is this?
  89. How do I install the binary component in Chrome version 32+ with the new Chrome permissions restrictions?
  90. What is LastPass doing in regards to the Heartbleed Bug? Is my information safe?
  91. What commands are available for Omnibox support in Chrome?
  92. Why don't I have the LastPass Encrypted File option when I try to export?
  93. How do I download LastPass Premium on my computer?
  94. How do I turn off automatic updates for LastPass?
  95. Automatically logoff when idle is enabled but is not logging me off?
  96. I closed Chrome and now it won't reopen. Only ending the task via Task Manager works!
  97. How do I disable/e-enable my browser password manager?
  98. What does clearing LastPass' Local Cache do?
  99. I am getting a "A consistency check failed while loading your sites. Please relogin" error.
  100. Why does the LastPass Heartbleed Checker show a site as insecure while other sites show it as being secure?
  101. Some Chrome extensions have permission to 'access data on all websites'. Is the LastPass Vault safe?
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