Chrome FAQs

  1. How do I prevent LastPass from filling erroneous form fields?
  2. I read that LastPass is vulnerable to phishing attacks - should I be concerned?
  3. The LastPass icon does not appear in my browser, how do I enable it?
  4. I forgot my Master Password or it's not working, how do I recover access to my account?
  5. LastPass won't save or autofill my data for a particular site - is there a workaround?
  6. How do I export my LastPass data?
  7. I keep receiving an error message: 'An error occurred while attempting to contact the server. Please check your internet connection.' How do I resolve this issue?
  8. Where is my data stored on my computer?
  9. Does LastPass work with basic authentication sites?
  10. Do I have the binary plugin installed?
  11. How do I install the binary component on Chrome or Firefox?
  12. What happens when LastPass.com is down? Can I still log in?
  13. How do I delete my LastPass account?
  14. How do I change my master password?
  15. How do I set two site domains as equivalent?
  16. Can I log in to multiple LastPass accounts on the same computer at the same time?
  17. How to enable cookies in your browser for LastPass.
  18. I've made a change to my Vault or shared data. How can I make those changes show up on other devices, browsers, or users?
  19. How can I login to multiple Gmail accounts on the same browser with LastPass?
  20. LastPass is not autofilling login information. Why?
  21. How do I uninstall LastPass from my computer/mobile device?
  22. How do I change my email for my LastPass account?
  23. How can I get LastPass to auto logout when I close my browser, when I am idle, or when the computer turns off?
  24. Some or all of my sites are gone! How do I get them back?
  25. I'm being logged off after closing my browser, how do I stay logged in between browser sessions?
  26. How do I edit a folder or group in my Vault (rename, delete, subfolder, etc)?
  27. Does LastPass recognize different subdomains?
  28. I deleted a site / secure note / folder by accident - where can I find it?
  29. How do I disable/re-enable my browser password manager?
  30. How do I delete a folder or site from my Vault?
  31. How do I add a Folder to my vault?
  32. How do I add sites to LastPass?
  33. Why aren’t my favicons appearing correctly?
  34. Can I select a default login to be offered for sites with multiple logins saved?
  35. How can I check the version of my LastPass plugin?
  36. The steps for account recovery failed for me, now what?
  37. Can I merge two LastPass accounts?
  38. What does binary support for extensions mean?
  39. LastPass will not install in Chrome - "Apps, extensions, and user scripts cannot be added from this website"
  40. How do I remove duplicate entries from the Vault?
  41. Why do I randomly get logged out of my LastPass session?
  42. I need help! How do I open a support ticket?
  43. I have set a site as Never Autofill or Never Autologin, but LastPass is still filling/logging in. Why?
  44. I use the same sites every day - how do I automate logging into them?
  45. How do you move (multiple) sites from one folder to another folder?
  46. How do I import from Norton Identity Safe?
  47. What does clearing LastPass' Local Cache do?
  48. LastPass logs off almost immediately after I login?
  49. Will LastPass fill in mobile Chrome for iOS?
  50. Why are my sites not launching from the Vault?
  51. What does my website need to be able to work with LastPass?
  52. How long does it take for a shared item to appear in the other user's vault?
  53. Does LastPass work in Windows 8 modern UI ("metro") and Windows RT?
  54. I'm new to the program. How do I get started with using LastPass?
  55. I have a page that has a multiple fields or a multiple-page login system. How can I use LastPass?
  56. I don't see my previous password manager listed under the import options. Is it possible for me to import my data?
  57. What is 'Allow access to file URLs' in Chrome?
  58. I'm seeing, "Your session has expired. Please relogin" - Why?
  59. How do I export my sites or secure notes or form fill profiles?
  60. How do I change the default language?
  61. Error Message: Unable to proceed, the website does not allow automated password change.
  62. My Antivirus program has warned me that LastPass is a virus/trojan/suspicious - should I be concerned?
  63. "Automatically logoff on browser close" is not respected in Chrome.
  64. How do I enable Master Password Reprompt to protect my logins?
  65. Why do I get logged out of LastPass when I close my browser despite my preferences?
  66. Is there a user manual that I can read to learn all about LastPass?
  67. What are these entries in my Vault called 'Generated'?
  68. When installing in Chrome, I see: Extensions, apps, and user scripts can only be added from the Chrome Web Store.
  69. How can I switch between LastPass servers (LastPass.com and LastPass.eu) ?
  70. Where can I find the latest updates and changes to LastPass?
  71. Why am I getting LASTPASS SECURITY WARNING message when visiting some websites?
  72. I have duplicate entries in my Local Vault and some items have disappeared? What is wrong?
  73. Why does my browser indicate that LastPass has an invalid or expired security certificate?
  74. How do I turn off automatic updates for LastPass?
  75. Will LastPass log me out of websites when I close my browsing tab or browser?
  76. How do I download LastPass Premium on my computer?
  77. How large can a file attachment be for a Secure Note?
  78. I am getting this message: 'LastPass detected a login form that is insecure', why?
  79. Why is my extension being removed from my browser?
  80. How do I share login state between browsers?
  81. Some Chrome extensions have permission to 'access data on all websites'. Is the LastPass Vault safe?
  82. Why is the version in the Mozilla add-on store out of date?
  83. What does the number in the Lastpass Icon mean? How do I disable the numbers in the Icon?
  84. I am getting a "A consistency check failed while loading your sites. Please relogin" error.
  85. How do I logoff?
  86. Why don't I have the LastPass Encrypted File option when I try to export?
  87. Automatically logoff when idle is enabled but is not logging me off?
  88. I'm getting, "You must complete a security check before you are able to login to this site. Please do so, and then submit the form." alert, what is this?
  89. I closed Chrome and now it won't reopen. Only ending the task via Task Manager works!
  90. When registering for forums, I see this error: One or more of the fields entered was marked as spam.
  91. Can another browser extension or password manager capture data from LastPass?
  92. I see an CRX_FILE_NOT_READABLE error when installing in Chrome, how do I resolve it?
  93. How do I unshare or revoke a shared item?
  94. I deleted a site from 'Favorites' why is it missing from my whole Vault?
  95. I am not able to set my computer as trusted using Linux OS with my multifactor.
  96. When I run a security check, it does not check my shared items or shared folders. Is this expected?
  97. Why am I getting this error message, "populate_error:RangeError: Maximum call stack size exceeded"?
  98. What sites are supported by the Auto-Password Change feature?
  99. Why can't I search within Secure Notes and Site notes?
  100. LastPass does not install in Chrome. It says 'Apps, extensions and user scripts cannot be added from this Website' or asks me to downgrade. How do I install?
  101. Why doesn't the Vault open within the incognito window?
  102. Error message: We're sorry. We were not able to change your password automatically. Your password was not changed.
  103. What commands are available for Omnibox support in Chrome?
  104. All of my usernames and passwords have been overwritten with the same data in the LastPass Vault. Why?
  105. LastPass icon is unresponsive on Chrome
  106. Clicking on the LastPass extension says 'Webpage Not Found' in Chrome.
  107. I manually removed the Lastpass extension from Chrome and now I cannot re-install normally, what can I do?
  108. I am using a virtual environment and my local vault appears blank
  109. Some sites on Chrome mobile are not autofilling. Why?
  110. Error Message: Timed out waiting for the page to load. Retry?
  111. Why does the Master Password field input extra characters when I login?
  112. Why can't I see sites from within a Shared Folder in an Identity?
  113. I see "Your connection is not private" or "NET:ERR_CERT_AUTHORITY_INVALID" error message when I try to log in to LastPass on Chrome (Mac).
  114. Vangaurd.com is not autofilling, how can I get it to Autofill?
  115. How can I toggle the different kinds of vault display options in LastPass 4.0 ?
  116. Someone may have sent me a phishing email. What email address does LastPass use?
  117. Why am I prompted to log in via lastpass.com even if I am already logged in via LastPass extension?
  118. nplastpass is not responding, how do I fix this?
  119. I see Error C when opening an attachment, what does that mean?
  120. Should I logout or use Master Password Reprompt to protect my account?
  121. Cloning Secure Notes
  122. How do I know which is the official LastPass Extension in the Chrome Webstore?
  123. Can I log into my computer using LastPass?
  124. Where can the Helper App Binary component be found?
  125. Why aren't Sites being added to Recently Used?
  126. I see a new feature or functionality that I haven't heard about before. Why am I seeing it?
  127. My LastPass extension just warned me I was re-using my Master Password elsewhere. How?
  128. About the LogMeIn and GoTo Merger
  129. How can I obtain Console and Network Logs for LastPass in Chrome?
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Still Having Trouble?
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