Chrome FAQs

  1. How do I prevent LastPass from filling erroneous form fields?
  2. I read that LastPass is vulnerable to phishing attacks - should I be concerned?
  3. The LastPass Icon does not appear in my browser, how do I enable it?
  4. I forgot my Master Password or it's not working, how do I recover access to my account?
  5. LastPass won't save or autofill my data for a particular site - is there a workaround?
  6. Where is my data stored on my computer?
  7. Does LastPass work with basic authentication sites?
  8. How do I export my LastPass data?
  9. How do I change my master password?
  10. I keep receiving an error message: 'An error occurred while attempting to contact the server. Please check your internet connection.' How do I resolve this issue?
  11. What happens when is down? Can I still log in?
  12. Do I have the binary plugin installed?
  13. Can I log in to multiple LastPass accounts on the same computer at the same time?
  14. How do I delete my LastPass account?
  15. How do I uninstall LastPass from my computer/mobile device?
  16. How to enable cookies in your browser for LastPass.
  17. I deleted a site / secure note / folder by accident - where can I find it?
  18. How can I get LastPass to auto logout when I close my browser, when I am idle, or when the computer turns off?
  19. How do I install the binary component on Chrome?
  20. Some or all of my sites are gone! How do I get them back?
  21. How do I edit a folder or group in my Vault (rename, delete, subfolder, etc)?
  22. How do I set two site domains as equivalent?
  23. I'm being logged off after closing my browser, how do I stay logged in between browser sessions?
  24. I've made a change to my Vault or shared data. How can I make those changes show up on other devices or users?
  25. Does LastPass recognize different subdomains?
  26. How can I check the version of my LastPass plugin?
  27. I see the error "Attempted to downgrade extension" when installing in Chrome - how do I fix this?
  28. How do I import from Norton Identity Safe?
  29. Does LastPass work in Windows 8 modern UI ("metro") and Windows RT?
  30. Can I select a default login to be offered for sites with multiple logins saved?
  31. How do I delete a folder or site from my Vault?
  32. How do I add a Folder to my vault?
  33. Why do I randomly get logged out of my LastPass session?
  34. How do I add sites to LastPass?
  35. Why aren’t my favicons appearing correctly?
  36. I use the same sites every day - how do I automate logging into them?
  37. What does binary support for extensions mean?
  38. How do I disable/re-enable my browser password manager?
  39. I don't see my previous password manager listed under the import options. Is it possible for me to import my data?
  40. My Antivirus program has warned me that LastPass is a virus/trojan/suspicious - should I be concerned?
  41. Can I merge two LastPass accounts?
  42. How do I change the default language?
  43. When I Accept a share, I get the message, "Sorry, your share data could not be decrypted. Please try again later." How do I fix this?
  44. How do you move (multiple) sites from one folder to another folder?
  45. How long does it take for a shared item to appear in the other user's vault?
  46. What does my website need to be able to work with LastPass?
  47. Can LastPass automatically change my weak/old passwords for me?
  48. Will LastPass log me out of websites when I close my browsing tab or browser?
  49. LastPass logs off almost immediately after I login?
  50. LastPass will not install in Chrome - "Apps, extensions, and user scripts cannot be added from this website"
  51. Why do I get logged out of LastPass when I close my browser despite my preferences?
  52. I have duplicate entries in my Local Vault and some items have disappeared? What is wrong?
  53. How do I remove duplicate entries from the Vault?
  54. How can I login to multiple Gmail accounts on the same browser with LastPass?
  55. The steps for account recovery failed for me, now what?
  56. I have set a site as Never Autofill or Never Autologin, but LastPass is still filling/logging in. Why?
  57. Why does my browser indicate that LastPass has an invalid or expired security certificate?
  58. I need help! How do I open a support ticket?
  59. I'm seeing, "Your sessions has expired. Please relogin" - Why?
  60. Why am I getting LASTPASS SECURITY WARNING message when visiting some websites?
  61. "Automatically logoff on browser close" is not respected in Chrome.
  62. What is 'Allow access to file URLs' in Chrome?
  63. What does clearing LastPass' Local Cache do?
  64. How do I turn off automatic updates for LastPass?
  65. What are these entries in my Vault called 'Generated'?
  66. When registering for forums, I see this error: One or more of the fields entered was marked as spam.
  67. I have a page that has a multiple fields or a multiple-page login system. How can I use LastPass?
  68. Is there a user manual that I can read to learn all about LastPass?
  69. I see an CRX_FILE_NOT_READABLE error when installing in Chrome, how do I resolve it?
  70. How large can a file attachment be for a Secure Note?
  71. How can I switch between LastPass servers ( and ?
  72. Can another browser extension or password manager capture data from LastPass?
  73. I'm new to the program. How do I get started with using LastPass?
  74. I am not able to set my computer as trusted using Linux OS with my multifactor.
  75. How do I download LastPass Premium on my computer?
  76. I'm getting, "You must complete a security check before you are able to login to this site. Please do so, and then submit the form." alert, what is this?
  77. What does the number in the Lastpass Icon mean? How do I disable the numbers in the Icon?
  78. Why is my extension being removed from my browser?
  79. Why am I getting this error message, "populate_error:RangeError: Maximum call stack size exceeded"?
  80. Why don't I have the LastPass Encrypted File option when I try to export?
  81. When I run a security check, it does not check my shared items or shared folders. Is this expected?
  82. I closed Chrome and now it won't reopen. Only ending the task via Task Manager works!
  83. I deleted a site from 'Favorites' why is it missing from my whole Vault?
  84. Why are my sites not launching from the Vault?
  85. I am getting this message: 'LastPass detected a login form that is insecure', why?
  86. I am getting a "A consistency check failed while loading your sites. Please relogin" error.
  87. I'm launching a site from my Vault but LastPass is not autofilling. Why?
  88. When installing in Chrome, I see: Extensions, apps, and user scripts can only be added from the Chrome Web Store.
  89. Automatically logoff when idle is enabled but is not logging me off?
  90. Will LastPass fill in mobile Chrome for iOS?
  91. How do I share login state between browsers?
  92. Why can't I search within Secure Notes and Site notes?
  93. Some Chrome extensions have permission to 'access data on all websites'. Is the LastPass Vault safe?
  94. LastPass does not install in Chrome. It says 'Apps, extensions and user scripts cannot be added from this Website' or asks me to downgrade. How do I install?
  95. How do I enable Master Password Reprompt to protect my logins?
  96. What commands are available for Omnibox support in Chrome?
  97. Why is the version in the Mozilla add-on store out of date?
  98. How do I unshare or revoke a shared item?
  99. Error Message: Unable to proceed, the website does not allow automated password change.
  100. Where can I find the latest updates and changes to LastPass?
  101. Why doesn't the Vault open within the incognito window?
  102. Clicking on the LastPass extension says 'Webpage Not Found' in Chrome.
  103. What sites are supported by the Auto-Password Change feature?
  104. Error message: We're sorry. We were not able to change your password automatically. Your password was not changed.
  105. I am using a virtual environment and my local vault appears blank
  106. I manually removed the Lastpass extension from Chrome and now I cannot re-install normally, what can I do?
  107. Error Message: Timed out waiting for the page to load. Retry?
  108. Why does the Master Password field input extra characters when I login?
  109. I see "Your connection is not private" or "NET:ERR_CERT_AUTHORITY_INVALID" error message when I try to log in to LastPass on Chrome (Mac).
  110. Why can't I see sites from within a Shared Folder in an Identity?
  111. is not autofilling, how can I get it to Autofill?
  112. Some sites on Chrome mobile are not autofilling. Why?
  113. All of my usernames and passwords have been overwritten with the same data in the LastPass Vault. Why?
  114. Why am I prompted to log in via even if I am already logged in via LastPass extension on Chrome?
  115. Someone may have sent me a phishing email. What email address does LastPass use?
  116. How can I toggle the different kinds of vault display options in LastPass 4.0 ?
  117. Should I logout or use Master Password Reprompt to protect my account?
  118. I see Error C when opening an attachment, what does that mean?
  119. nplastpass is not responding, how do I fix this?
  120. How can I submit my company's logo?
  121. Cloning Secure Notes
  122. How do I know which is the official LastPass Extension in the Chrome Webstore?
  123. Where can the Helper App Binary component be found?
  124. LastPass icon is unresponsive on Chrome
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