Firefox FAQs

  1. How do I prevent LastPass from filling erroneous form fields?
  2. The LastPass icon does not appear in my browser, how do I enable it?
  3. I forgot my Master Password or it's not working, how do I recover access to my account?
  4. LastPass won't save or autofill my data for a particular site - is there a workaround?
  5. How do I export my LastPass data?
  6. I keep receiving an error message: 'An error occurred while attempting to contact the server. Please check your internet connection.' How do I resolve this issue?
  7. Where is my data stored on my computer?
  8. Does LastPass work with basic authentication sites?
  9. Do I have the binary plugin installed?
  10. What happens when is down? Can I still log in?
  11. How do I change my master password?
  12. How do I delete my LastPass account?
  13. How do I set two site domains as equivalent?
  14. How to enable cookies in your browser for LastPass.
  15. Can I log in to multiple LastPass accounts on the same computer at the same time?
  16. I've made a change to my Vault or shared data. How can I make those changes show up on other devices, browsers, or users?
  17. How can I login to multiple Gmail accounts on the same browser with LastPass?
  18. LastPass is not autofilling login information. Why?
  19. How do I uninstall LastPass from my computer/mobile device?
  20. How do I change my email for my LastPass account?
  21. How can I get LastPass to auto logout when I close my browser, when I am idle, or when the computer turns off?
  22. Some or all of my sites are gone! How do I get them back?
  23. I'm being logged off after closing my browser, how do I stay logged in between browser sessions?
  24. How do I edit a folder or group in my Vault (rename, delete, subfolder, etc)?
  25. I deleted a site / secure note / folder by accident - where can I find it?
  26. Does LastPass recognize different subdomains?
  27. How do I disable/re-enable my browser password manager?
  28. How do I add a Folder to my vault?
  29. How do I delete a folder or site from my Vault?
  30. How do I add sites to LastPass?
  31. Why aren’t my favicons appearing correctly?
  32. Can I select a default login to be offered for sites with multiple logins saved?
  33. How can I check the version of my LastPass plugin?
  34. The steps for account recovery failed for me, now what?
  35. Can I merge two LastPass accounts?
  36. What does binary support for extensions mean?
  37. How do I remove duplicate entries from the Vault?
  38. Why do I randomly get logged out of my LastPass session?
  39. I have set a site as Never Autofill or Never Autologin, but LastPass is still filling/logging in. Why?
  40. I use the same sites every day - how do I automate logging into them?
  41. How do you move (multiple) sites from one folder to another folder?
  42. How do I import from Norton Identity Safe?
  43. I need help! How do I open a support ticket?
  44. What does clearing LastPass' Local Cache do?
  45. LastPass logs off almost immediately after I login?
  46. Why are my sites not launching from the Vault?
  47. Does LastPass work in Windows 8 modern UI ("metro") and Windows RT?
  48. How long does it take for a shared item to appear in the other user's vault?
  49. What does my website need to be able to work with LastPass?
  50. I don't see my previous password manager listed under the import options. Is it possible for me to import my data?
  51. I have a page that has a multiple fields or a multiple-page login system. How can I use LastPass?
  52. I'm seeing, "Your session has expired. Please relogin" - Why?
  53. I'm new to the program. How do I get started with using LastPass?
  54. How do I export my sites or secure notes or form fill profiles?
  55. How do I change the default language?
  56. My Antivirus program has warned me that LastPass is a virus/trojan/suspicious - should I be concerned?
  57. Why do I get logged out of LastPass when I close my browser despite my preferences?
  58. Is there a user manual that I can read to learn all about LastPass?
  59. What are these entries in my Vault called 'Generated'?
  60. If I make an update to a shared site, will the other person see it?
  61. How can I switch between LastPass servers ( and ?
  62. Why am I getting LASTPASS SECURITY WARNING message when visiting some websites?
  63. I have duplicate entries in my Local Vault and some items have disappeared? What is wrong?
  64. Why does my browser indicate that LastPass has an invalid or expired security certificate?
  65. How do I turn off automatic updates for LastPass?
  66. Will LastPass log me out of websites when I close my browsing tab or browser?
  67. Where can I find the latest updates and changes to LastPass?
  68. How do I download LastPass Premium on my computer?
  69. How large can a file attachment be for a Secure Note?
  70. I am getting this message: 'LastPass detected a login form that is insecure', why?
  71. Why is my extension being removed from my browser?
  72. How do I share login state between browsers?
  73. Why is the version in the Mozilla add-on store out of date?
  74. How do I logoff?
  75. I am getting a "A consistency check failed while loading your sites. Please relogin" error.
  76. I'm getting, "You must complete a security check before you are able to login to this site. Please do so, and then submit the form." alert, what is this?
  77. When registering for forums, I see this error: One or more of the fields entered was marked as spam.
  78. Can another browser extension or password manager capture data from LastPass?
  79. What does the NPLastPass/LastPass plugin in Firefox do?
  80. I deleted a site from 'Favorites' why is it missing from my whole Vault?
  81. How do I unshare or revoke a shared item?
  82. I am not able to set my computer as trusted using Linux OS with my multifactor.
  83. When I run a security check, it does not check my shared items or shared folders. Is this expected?
  84. Why am I getting this error message, "populate_error:RangeError: Maximum call stack size exceeded"?
  85. Firefox 29 no longer supports the Add-on Bar. How do I display the LastPass Icon?
  86. Why can't I search within Secure Notes and Site notes?
  87. I'm using Firefox, why does the URL show "chrome://lastpass/content/home2.xul" ?
  88. All of my usernames and passwords have been overwritten with the same data in the LastPass Vault. Why?
  89. What browsers does LastPass support?
  90. The add-on could not be downloaded because of a connection failure on
  91. I am using a virtual environment and my local vault appears blank
  92. Why does the Master Password field input extra characters when I login?
  93. Why can't I see sites from within a Shared Folder in an Identity?
  94. How can I toggle the different kinds of vault display options in LastPass 4.0 ?
  95. Someone may have sent me a phishing email. What email address does LastPass use?
  96. The LastPass popup has been blocked from loading on this site. Please fill using the LastPass Icon.
  97. I see Error C when opening an attachment, what does that mean?
  98. Should I logout or use Master Password Reprompt to protect my account?
  99. Cloning Secure Notes
  100. Why aren't Sites being added to Recently Used?
  101. I see a new feature or functionality that I haven't heard about before. Why am I seeing it?
  102. About the LogMeIn and GoTo Merger
  103. How do I make sure to allow LastPass cookies on Firefox so it works correctly?
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