Internet Explorer FAQs

  1. How do I prevent LastPass from filling erroneous form fields?
  2. The LastPass icon does not appear in my browser, how do I enable it?
  3. I forgot my Master Password or it's not working, how do I recover access to my account?
  4. LastPass won't save or autofill my data for a particular site - is there a workaround?
  5. How do I export my LastPass data?
  6. I keep receiving an error message: 'An error occurred while attempting to contact the server. Please check your internet connection.' How do I resolve this issue?
  7. Where is my data stored on my computer?
  8. Does LastPass work with basic authentication sites?
  9. What happens when LastPass.com is down? Can I still log in?
  10. How do I change my master password?
  11. How do I delete my LastPass account?
  12. How do I set two site domains as equivalent?
  13. How to enable cookies in your browser for LastPass.
  14. Can I log in to multiple LastPass accounts on the same computer at the same time?
  15. I've made a change to my Vault or shared data. How can I make those changes show up on other devices, browsers, or users?
  16. How can I login to multiple Gmail accounts on the same browser with LastPass?
  17. System Mechanic keeps removing my icon from Internet Explorer, how do I prevent it?
  18. LastPass is not autofilling login information. Why?
  19. How do I uninstall LastPass from my computer/mobile device?
  20. How do I change my email for my LastPass account?
  21. How can I get LastPass to auto logout when I close my browser, when I am idle, or when the computer turns off?
  22. Some or all of my sites are gone! How do I get them back?
  23. I'm being logged off after closing my browser, how do I stay logged in between browser sessions?
  24. How do I edit a folder or group in my Vault (rename, delete, subfolder, etc)?
  25. I deleted a site / secure note / folder by accident - where can I find it?
  26. Does LastPass recognize different subdomains?
  27. How do I disable/re-enable my browser password manager?
  28. How do I add a Folder to my vault?
  29. How do I delete a folder or site from my Vault?
  30. How do I add sites to LastPass?
  31. Why aren’t my favicons appearing correctly?
  32. Can I select a default login to be offered for sites with multiple logins saved?
  33. How can I check the version of my LastPass plugin?
  34. The steps for account recovery failed for me, now what?
  35. Can I merge two LastPass accounts?
  36. What does binary support for extensions mean?
  37. How do I remove duplicate entries from the Vault?
  38. Why do I randomly get logged out of my LastPass session?
  39. I have set a site as Never Autofill or Never Autologin, but LastPass is still filling/logging in. Why?
  40. I use the same sites every day - how do I automate logging into them?
  41. How do you move (multiple) sites from one folder to another folder?
  42. How do I import from Norton Identity Safe?
  43. I need help! How do I open a support ticket?
  44. What does clearing LastPass' Local Cache do?
  45. LastPass logs off almost immediately after I login?
  46. Why are my sites not launching from the Vault?
  47. Does LastPass work in Windows 8 modern UI ("metro") and Windows RT?
  48. How long does it take for a shared item to appear in the other user's vault?
  49. What does my website need to be able to work with LastPass?
  50. I don't see my previous password manager listed under the import options. Is it possible for me to import my data?
  51. I'm seeing, "Your session has expired. Please relogin" - Why?
  52. I have a page that has a multiple fields or a multiple-page login system. How can I use LastPass?
  53. I'm new to the program. How do I get started with using LastPass?
  54. How do I export my sites or secure notes or form fill profiles?
  55. How do I change the default language?
  56. Why does LastPass take up a full toolbar line in Internet Explorer?
  57. My Antivirus program has warned me that LastPass is a virus/trojan/suspicious - should I be concerned?
  58. Why do I get logged out of LastPass when I close my browser despite my preferences?
  59. Is there a user manual that I can read to learn all about LastPass?
  60. What are these entries in my Vault called 'Generated'?
  61. How do I solve the following error message when downloading from Internet Explorer 9: "<filename> couldn’t be downloaded"?
  62. Why am I getting LASTPASS SECURITY WARNING message when visiting some websites?
  63. How can I switch between LastPass servers (LastPass.com and LastPass.eu) ?
  64. I have duplicate entries in my Local Vault and some items have disappeared? What is wrong?
  65. Why does my browser indicate that LastPass has an invalid or expired security certificate?
  66. Will LastPass log me out of websites when I close my browsing tab or browser?
  67. How do I turn off automatic updates for LastPass?
  68. How do I download LastPass Premium on my computer?
  69. Where can I find the latest updates and changes to LastPass?
  70. How large can a file attachment be for a Secure Note?
  71. I am getting this message: 'LastPass detected a login form that is insecure', why?
  72. Why is my extension being removed from my browser?
  73. How do I share login state between browsers?
  74. I am getting a "A consistency check failed while loading your sites. Please relogin" error.
  75. When registering for forums, I see this error: One or more of the fields entered was marked as spam.
  76. I'm getting, "You must complete a security check before you are able to login to this site. Please do so, and then submit the form." alert, what is this?
  77. Can another browser extension or password manager capture data from LastPass?
  78. How do I use LastPass with ActiveX filtering enabled?
  79. I deleted a site from 'Favorites' why is it missing from my whole Vault?
  80. How do I unshare or revoke a shared item?
  81. Why am I getting this error message, "populate_error:RangeError: Maximum call stack size exceeded"?
  82. When I run a security check, it does not check my shared items or shared folders. Is this expected?
  83. Why can't I search within Secure Notes and Site notes?
  84. When using InPrivate Browsing mode in Internet Explorer, I do not see the LastPass extension. Why?
  85. Why is my LastPass icon gone when I open a pinned site?
  86. All of my usernames and passwords have been overwritten with the same data in the LastPass Vault. Why?
  87. I'm seeing a "Runtime Error!" - what do I do?
  88. When I login to Internet Explorer it says 'We are sorry, your browser is not compatible with LastPass.'
  89. I am using a virtual environment and my local vault appears blank
  90. Why does the Master Password field input extra characters when I login?
  91. I see error SEC7111 in the Console tab of the Internet Explorer Developer Tools, is this a problem?
  92. Why can't I see sites from within a Shared Folder in an Identity?
  93. Why do I see the error message "Internet Explorer has stopped working"?
  94. Someone may have sent me a phishing email. What email address does LastPass use?
  95. I see Error C when opening an attachment, what does that mean?
  96. Should I logout or use Master Password Reprompt to protect my account?
  97. Cloning Secure Notes
  98. Why aren't Sites being added to Recently Used?
  99. I see a new feature or functionality that I haven't heard about before. Why am I seeing it?
  100. About the LogMeIn and GoTo Merger
  101. How is it safe to allow LastPass to pull in sites from my email and change passwords for those sites?
Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

Please review these answers to your question:

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

Browse through our FAQs:

Quantcast