Why do I see the error "Sorry, you may only link a single personal account to your enterprise user" when re-linking my accounts?

When your enterprise admin resets your master password of the enterprise account, your personal linked account is disabled. We send an email (subject: Re-enable LastPass Linked Personal Account Request) so you can click on the link and re-enable the personal account. If you skip this step and try to re-link the account within the vault, you will see the following error message:

"Sorry, you may only link a single personal account to your enterprise user. Please unlink your existing account and try again."

Solution: find the email mentioned above and click on the link to re-enable the account or contact us if you cannot find the email.

 

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