Add to browser.

Click Add extension above − it takes less than a minute to download!

Add to browserCreate Account

You're almost done.

Next, click the LastPass browser button above to create your account or log in.

Add to browserCreate Account
Log in and access LastPass using the browser icon.

Add to Firefox.

Click "Allow" then "Install" above. The installation takes
less than a minute! Next, you'll create your account, or log in if you already have one.

Step 1.

Click "Allow"

Step 2.

Click "Install" and LastPass will be installed in under a minute.

Step 3.

Create your account.

You might also find your answer in the LastPass Enterprise Manual.

Why can't I push the latest version of LastPass for IE for all my employee's machines that have multiple user profiles?

The installer https://lastpass.com/download/cdn/lastpass_x64.exe is only able to modify files and registry entries for the logged in user. So for other users on a machine, or for newly created users, we create a start up shortcut and set it to run for all users.

Once it has run once for the user, we set a registry entry so that it doesn't continually re-run every time users log in. The startup shortcut runs a command to extract the latest version of LastPass required files to the user's AppData directory.

If this is not occurring, either the startup shortcut is not running, or it has already run but failed for some reason (eg: IE might have been running so it couldn't replace required files).

To troubleshoot, try logging in as other user (not the primary user who installed LastPass), open up a command prompt (NOT an Administrative command prompt) and then run (only once) the following commands:

  • For Internet Explorer: "C:\Program Files (x86)\Common Files\lpuninstall.exe" -pf -name=LastPass -ffuuid support@lastpass.com
  • For Firefox: "C:\Program Files (x86)\Common Files\lpuninstall.exe" -qf -name=LastPass -ffuuid support@lastpass.com
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Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
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Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

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