Add to browser.

Click Add extension above − it takes less than a minute to download!

Add to browserCreate Account

You're almost done.

Next, click the LastPass browser button above to create your account or log in.

Add to browserCreate Account
Log in and access LastPass using the browser icon.

Add to Firefox.

Click "Allow" then "Install" above. The installation takes
less than a minute! Next, you'll create your account, or log in if you already have one.

Step 1.

Click "Allow"

Step 2.

Click "Install" and LastPass will be installed in under a minute.

Step 3.

Create your account.

Why does LastPass Authenticator's push notifications work for some sites but not others?

Currently, TOTP Push notifications are only compatible with some sites:

  • Amazon.com (AWS excluded at this time)
  • Google.com
  • Dropbox.com
  • Facebook.com
  • Evernote.com

If it is not working for one of the above, try the following:

  1. Ensure you are logged into the LastPass account that has LastPass Authenticator enabled.
  2. Ensure it was setup correctly by reviewing the steps here
  3. Double check that the username you logged in with matches the username in the LastPass Authenticator App
  4. If all sites above are not working, disable LastPass Authenticator for LastPass and re-pair it to your mobile device:
    1. Login to LastPass and go to the Vault > Account Settings > Multifactor Options
    2. Disable LastPass Authenticator by switching "Enabled" to "No". Save the changes.
    3. Reenable Multifactor by swiching "Enabled" to "Yes". Save the changes
    4. When prompted to enroll, click "Enroll"
    5. Under "Primary" click "Edit". 
    6. Move through the dialogs to rescan the barcode and complete reenrollment.

LastPass Authenticator push notification for these sites are browser specific. If you log into LastPass and then these sites for the first time on a desktop browser OR clear the browser cache, you will have to enable push notification again for your sites.

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

Please review these answers to your question:

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

Browse through our FAQs:

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