Add to browser.

Click Add extension above − it takes less than a minute to download!

Add to browserCreate Account

You're almost done.

Next, click the LastPass browser button above to create your account or log in.

Add to browserCreate Account
Log in and access LastPass using the browser icon.

Add to Firefox.

Click "Allow" then "Install" above. The installation takes
less than a minute! Next, you'll create your account, or log in if you already have one.

Step 1.

Click "Allow"

Step 2.

Click "Install" and LastPass will be installed in under a minute.

Step 3.

Create your account.

I updated a shared site, but the person I am sharing with never got the changes I made, why?

First, double check to make sure that both you and the person you are sharing with are Premium users. Syncing changes between shared items is only available between two Premium users.

 

If you are the owner of the shared item, the change should have been reflected almost immediately. If the change has not propogated yet, have your friend try the following:

  • Click the LastPass Icon > More Options > Advanced > Clear Local Cache
  • Logout and then back into LastPass and check again

If they still don't see the changes, please contact the Support team below.

 

If you are the recipent of the shared item, the change must first be approved by the owner before the changes are reflected. The owner should double check their email for the approval email sent to them. If they did not receive the email, refer to this https://lastpass.com/support.php?cmd=showfaq&id=6386.

 

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
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Please review these answers to your question:

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

Browse through our FAQs:

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