You might also find your answer in the LastPass Enterprise Manual.

I cannot edit my Service Provisioning apps in the Admin Console, the options are greyed out, why?

If you see the following error:

ERROR: You either do not have the LastPass extension installed or your version of the extension does not support this feature. Some functionality will be not available and options are greyed out when attempting to edit the Service Provisioning apps in the Admin Console. 

This means that you currently do not have the LastPass extension installed. The LastPass extension is required to make any changes to Service Provisioning. Please install LastPass and try again.

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