I see a new feature or functionality that I haven't heard about before. Why am I seeing it?

At LastPass, we’re committed to providing a product that allows you to save and access your passwords quickly and easily. That means we’re constantly asking questions, collecting feedback, and making tweaks to the product so we can make your experience better. And when we have new ideas, we put them to the test. The best ideas eventually make it into the LastPass you use every day.


As we experiment with new features and services, we may make them available to a subset of users, based on things like your device, browser, or type of LastPass account. This means that sometimes users will see different experiences within the product. With these tests, we can learn from user behavior, identify issues, and fix them to make LastPass even better. We feel confident that any updates you see will ultimately make it easier to use LastPass, but if you ever have questions, or a bad experience, please get in touch with our team so we can help. Thank you for using LastPass and helping us improve!

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Still Having Trouble?
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