When I try to upgrade I get an error that the page can't be loaded. How do I fix this?

Please reinstall LastPass: https://lastpass.com/dl and go through the download steps - this was an error that has been fixed.

Once complete, go to the Premium page: https://lastpass.com/premium.php and you should now be able to complete the steps to upgrade.

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

Please review these answers to your question:

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

Browse through our FAQs: