Add to Chrome.

Click 'Add extension' above.

The installation process should take less than a minute.

Next, you'll Create an Account.

Add to Firefox

Click 'Allow' then 'Install' above.

The installation process takes less than a minute.

Next, you'll Create an Account.

Did the installation window disappear?

How do I import from Norton Identity Safe?

Norton Identity Safe allows exporting passwords as plain text in a CSV file. Once you export the CSV file, ensure that a blank line is inserted between the first and second line to correctly import your data. 

You can then go to your LastPass Icon > My LastPass Vault > More Options > Advanced > Import > Generic CSV file and choose the Norton Identity Safe file.

If you'd prefer, you can also "passively import" your passwords by running the two services side-by-side. To do so:

  1. Log in to Norton Identity Safe and stay logged in.

  2. Download LastPass if you haven't yet (https://lastpass.com/dl), and log in to the LastPass extension.

  3. Go to the site you want to import from Norton Identity Safe to LastPass; let Norton Identity Safe log you in.

  4. LastPass will present you with this notification: 'Should LastPass Remember this Password?' (http://helpdesk.lastpass.com/wp-content/uploads/savesitedialog.png).

  5. Click on 'Save Site'.

  6. Repeat 3, 4 and 5 for every site you want to import to LastPass.

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Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
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View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

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