Add to browser.

Click Add extension above − it takes less than a minute to download!

Add to browserCreate Account

You're almost done.

Next, click the LastPass browser button above to create your account or log in.

Add to browserCreate Account
Log in and access LastPass using the browser icon.

Add to Firefox.

Click "Allow" then "Install" above. The installation takes
less than a minute! Next, you'll create your account, or log in if you already have one.

Step 1.

Click "Allow"

Step 2.

Click "Install" and LastPass will be installed in under a minute.

Step 3.

Create your account.

How do I import from Norton Identity Safe?

Norton Identity Safe allows exporting passwords as plain text in a CSV file. Once you export the CSV file, ensure that a blank line is inserted between the first and second line to correctly import your data. 

You can then go to your LastPass Icon > My LastPass Vault > More Options > Advanced > Import > Generic CSV file and choose the Norton Identity Safe file.

If you'd prefer, you can also "passively import" your passwords by running the two services side-by-side. To do so:

  1. Log in to Norton Identity Safe and stay logged in.

  2. Download LastPass if you haven't yet (https://lastpass.com/dl), and log in to the LastPass extension.

  3. Go to the site you want to import from Norton Identity Safe to LastPass; let Norton Identity Safe log you in.

  4. LastPass will present you with this notification: 'Should LastPass Remember this Password?' (http://helpdesk.lastpass.com/wp-content/uploads/savesitedialog.png).

  5. Click on 'Save Site'.

  6. Repeat 3, 4 and 5 for every site you want to import to LastPass.

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
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View your account information and view the status of previously submitted support tickets.
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Please review these answers to your question:

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

Browse through our FAQs:

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