When I click on the icon to run Sesame, nothing happens. What is wrong?

Sometimes anti-virus programs and firewalls can prevent Sesame from running properly.  Please make sure that you have allowed Sesame through these programs or made them exceptions in these programs.

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Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
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View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

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