I trusted my computer, but still get prompted for Multifactor Authentication.
If you've trusted your computer but still see the prompt for your Multifcator Authentication, locate the LastPass data folder on your system, and delete all the files found in that folder. Then retrust your computer. Here is a list of data folder locations based on browser and operating system:
- Internet Explorer, Firefox: %AppData%\..\LocalLow\LastPass\ or %AppData%\..\Local Settings\Application Data\LastPass\ - delete the .suid files
- Google Chrome: %AppData%\..\Local\Google\Chrome\User Data\Default\databases\chrome-extension_hdokiejnpimakedhajhdlcegeplioahd_0\
If LastPass Binary Component was present when you last trusted your computer, find the delete the .suid files found in %AppData%\..\LocalLow\LastPass\ or %AppData%\..\Local Settings\Application Data\LastPass\ .
- ~/Library/Containers/com.lastpass.LastPass/Data/Library/Application Support/LastPass
*If you cannot find the Library Folder, it may be hidden. To reveal it, go to Finder > Go > Go to Folder > type in: ~/Library
If the com.lastpass.LastPass does not exist in Containers, please install https://lastpass.com/installer
- Firefox: ~/.lastpass/
- Google Chrome: ~/.config/google-chrome/Default/databases/chrome-extension_hdokiejnpimakedhajhdlcegeplioahd_0/
Firefox on other platforms utilizes the Firefox profile directory.