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The LastPass Icon does not appear in my browser, how do I enable it?

1. Try reinstalling into your browser:

  • Internet Explorer:
  • Chrome:
    • Ensure that you are running the stable release version (Chrome 18+)
    • Check if LastPass is waiting approval in the Chrome menu (a green addon icon would appear on the Chrome menu button) and select "Add Extension to Chrome"
    • If not, check the Chrome menu > Tools > Extensions menu - if LastPass is disabled, check the box to enable it
    • If LastPass is not listed in the available extensions, please reinstall from the Chrome Store
  • Firefox :
    • Ensure that you are running the current release version (Firefox 2.0+)
    • In Firefox, download this file - https://lastpass.com/download/cdn/lp_win.xpi
    • The .xpi file will prompt to install and then automatically install.
    • Restart the browser after installing
  • Opera :
  • Safari  (Windows):
  • Safari (Mac):
    • Ensure that you are running Safari 5+
    • In Safari, download this file - https://lastpass.com/lastpass.safariextz
    • If it does not auto-prompt for install, go to your downloads and double-click the lastpass.safariextz file to manually run the install.
  • Maxthon :

 

2. If you still do not see LastPass in your browser, please go into your browser's list of Extensions and ensure that LastPass is listed there AND enabled.

3. Try right-clicking over the browser toolbar area to see if LastPass is present and checked.

4. If a reinstall is not working, please temporarily disable any other addons/extensions or themes and try again.

5. Some antivirus and other security suites are particularly aggressive and may be blocking installation - make sure that LastPass has been marked as a trusted source before installing. 

6. If the toolbar disappears intermittently, please check that a PC tune-up program like System Mechanic or CC Cleaner is not wiping away the files.  If you have System Mechanic, follow these directions to make an exception for LastPass.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Windows Universal Installer, Internet Explorer, Firefox, Safari, Chrome, Firefox Portable, Chrome Portable, Opera, Quick Start-up Guide

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