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How often is my credit data refreshed?

By default, your credit scores/data is never refreshed. If you want it refreshed, please call 1-800-830-6680 (available Monday - Friday 8am - 6pm MST) and ask that it be refreshed. You can only make such a request once every 90 days.


Currently, the reports and scores are a one-time static pull and will be refreshed every 12 months. We are working towards a solution that will request updates automatically every 90 days.

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Look for answers in our vibrant customer-to-customer community help forums.


View your account information and view the status of previously submitted support tickets.


Submit a support ticket and we'll get back to you as soon as we can!

Credit Monitoring

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Still Having Trouble?
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View your account information and view the status of previously submitted support tickets.


Submit a support ticket and we'll get back to you as soon as we can!


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