Add to browser.

Click Add extension above − it takes less than a minute to download!

Add to browserCreate Account

You're almost done.

Next, click the LastPass browser button above to create your account or log in.

Add to browserCreate Account
Log in and access LastPass using the browser icon.

Add to Firefox.

Click "Allow" then "Install" above. The installation takes
less than a minute! Next, you'll create your account, or log in if you already have one.

Step 1.

Click "Allow"

Step 2.

Click "Install" and LastPass will be installed in under a minute.

Step 3.

Create your account.

You might also find your answer in the LastPass Enterprise Manual.

How do I set up SuperAdmin Password Reset policy and reset master password for a user?

How do I set up Master Password Reset Policy?

  1. Go to LastPass Admin Console
  2. Click on Settings > Policies > Add Policy > select the policy
  3. In the Edit Policy dialog, click the "Edit Users" link > enter email address(es) for the users who should be a Super Admin
  4. Click Save to save the email address on the list
  5. Click Save to enable the policy
  6. Have all users re-login using LastPass extension on their browsers once so their encryption keys can be securely shared with super admins. All users created after the policy has been enabled will have this applied to them automatically.

 

How do I reset a user's Master Password?

  1. Go to Admin Console > Users
  2. Click on the user's email address > click the (...) on the window the appears to the right. Choose the "Super Admin Master Password Reset" option
  3. Enter your Master Password
  4. Enter a password for the user
  5. Choose whether or not the user should reset their Master Password at next login or not
  6. Update the password

 

I am the Super Admin but I don't see this option for a user. Why?

This policy must be enabled before the administrator needs to reset the user's password. Once the policy is turned on, new accounts will be able to have their passwords reset. Existing users will need to log out and and back in to their accounts using the LastPass browser extension at least once before the administrator will have the option to reset their password. It would not work if they re-login via lastpass.com.

If the user is currently locked out and cannot be reset, have them undergo account recovery steps here instead. 

 

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Still Having Trouble?
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