Add to browser.

Click Add extension above − it takes less than a minute to download!

Add to browserCreate Account

You're almost done.

Next, click the LastPass browser button above to create your account or log in.

Add to browserCreate Account
Log in and access LastPass using the browser icon.

Add to Firefox.

Click "Allow" then "Install" above. The installation takes
less than a minute! Next, you'll create your account, or log in if you already have one.

Step 1.

Click "Allow"

Step 2.

Click "Install" and LastPass will be installed in under a minute.

Step 3.

Create your account.

LastPass won't save or autofill my data for a particular site - is there a workaround?

1. First check that:

  • Your LastPass Icon is red (in Safari, the icon will turn black instead of red).

  • Your Preferences are enabled to autofill by going to the LastPass Icon > Preferences > General > make sure that "Automatically Fill Login Information" is enabled.

  • The site is not 'Flash' or 'Silverlight' - LastPass doesn't support these sites. Right-click on the site's login fields and look at the context menu information to check if the page is built on one of these platforms.

 

2. Still doesn't autofill? Re-save the site by deleting the entry and logging in as if for the first time.

3. Check that you didn't add the site as a 'Never URL'. Check in your LastPass Icon > My LastPass Vault > Account Settings > Never URLs.

4. If you still can't save or autofill, capture the site with the Save All Entered Data feature.

5. If your site uses a multiple-page login, use the Save All Entered Data function on each page to save your information for each page separately. 

6. If you still have trouble, submit a support ticket describing the issue and the steps that you have taken.

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

Please review these answers to your question:

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

Browse through our FAQs:

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