I have an old account, how do I start over?

If you previously used LastPass and want to use the same email address to create a new account, you can delete the old account here: https://lastpass.com/delete_account.php?np=1

When you then reinstall LastPass from our download page: https://lastpass.com/download you can use the same email address to create your new account.

If you have remaining Premium subscription time, it will be automatically carried over to your new account.

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Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
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View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

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