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My Yubikey is not lighting up when I push it. What do I do?

Test your Yubikey here -- http://demo.yubico.com/  

If it is failing, then you will need to contact Yubikey directly on a replacement - http://www.yubico.com/faq/my-yubikey-is-not-working-what-should-i-do/

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.


View your account information and view the status of previously submitted support tickets.


Submit a support ticket and we'll get back to you as soon as we can!

YubiKey, Multifactor Authentication

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Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.


View your account information and view the status of previously submitted support tickets.


Submit a support ticket and we'll get back to you as soon as we can!


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