We Can Help

You might also find your answer in the LastPass Enterprise Manual.

Why does LastPass require a Premium charge for the mobile apps?

We give away the majority of our features and service for free, because we sincerely want to make password management accessible for everyone. We've determined that mobile access and a few other advanced features create "added value" for our customers, and the Premium service provides unlimited access to all of those added features. 
 
While we've striven to offer as much as we can for free, our Freemium business model allows us to maintain our service and further its development. We continue to add new features to both the free and Premium services that increase value for our users.
Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.

Forums

View your account information and view the status of previously submitted support tickets.

View Tickets

Submit a support ticket and we'll get back to you as soon as we can!

New Ticket
iPhone, BlackBerry, Android, Windows Mobile, Windows Phone, iPad, Dolphin Browser, Portable Access, Access on Mobile Phones, Priority Support, Billing, Pricing

Enter a few words explaining what you need help with

Please type your question in English

Please review these answers to your question:

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.

Forums

View your account information and view the status of previously submitted support tickets.

View Tickets

Submit a support ticket and we'll get back to you as soon as we can!

New Ticket

Browse through our FAQs: