The LastPass Input Method for Android is not finding my matching site?

Things to note for using this feature:

  • Please note that sites that require a Master Password re-prompt cannot currently be selected for autofill within the input method.  This will include all sites if you have "Prompt for LastPass master password when: Log into a Site" checked in Account Settings.
  • This Input Method cannot "see" into other browsers. We suggest using the LastPass browser within the Android App for the best experience for autofilling. But if you are using this method to fill into a website in another mobile browser, please note that you will need to "Switch to Groups" in most all cases as LastPass cannot match the URL to your Vault as this information cannot be grabbed from the site through a 3rd party browser.
  • If the Input Method is unable to detect the login for your app and shows, "No Matching Sites",  select the [Switch to Groups] option. This will show you the list of the groups in your Vault where you can then navigate to the specific entry and select "Fill" to autofill your username and repeat the steps to fill your password.

 

Visit our Input Method helpdesk article here for more details on using this feature.

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

Please review these answers to your question:

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

Browse through our FAQs: