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How can I cancel or refund my Premium subscription for LastPass or Premium Credit Monitoring?

Paid with PayPal?


  • Refund your payment here - https://lastpass.com/my.php > VIEW RECEIPT > Cancel. Please be aware that refunding will not cancel automatic renewal in PayPal.
  • To cancel automatic renewal to ensure you are not automatically billed in the future, please follow the link to Paypal's instructions below:

 

How to cancel automatic payments in Paypal

 

 

Paid by Credit Card?


 

 

**Refunds are only available for 30 days after date of purchase. If it is after 30 days and you would like to cancel automatic renewal or you would like to cancel automatic renewal without canceling Premium, please submit a ticket with the button below, detailing your request.

 

 

 

 

 

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Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.

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View your account information and view the status of previously submitted support tickets.

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