How can I get a refund for my LastPass Premium or Premium Credit Monitoring subscription, or cancel automatic renewal?
Paid with PayPal?
- Refund your payment here - https://lastpass.com/my.php > VIEW RECEIPT > Cancel. Please be aware that refunding will not cancel automatic renewal in PayPal.
- To cancel automatic renewal to ensure you are not automatically billed in the future, please follow the link to Paypal's instructions below:
Paid by Credit Card?
- Refund and cancel automatic renewal here - https://lastpass.com/my.php > VIEW RECEIPT > Cancel.
- To cancel automatic renewal without a refund, go to https://lastpass.com/my.php and click the "Cancel" link in line with Automatic Renewal option.
**Refunds are only available for 30 days after date of purchase. If it is after 30 days and you would like to cancel automatic renewal or you would like to cancel automatic renewal without canceling Premium, please submit a ticket with the button below, detailing your request.