I don't see my previous password manager listed under the import options. Is it possible for me to import my data?

Double-check in your LastPass Icon > More Options > Advanced > "Import" that your password manager isn't listed.

You may consider running LastPass and your previous password manager side-by-side, you can then "passively import" to LastPass by clicking "Save Site" as you login to your accounts. 

If you are unable to "passively import", then please send us a sample of your data in human readable format (not encrypted) with any sensitive information X-ed out. We will look into adding an importer for your previous product.

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

Please review these answers to your question:

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

Browse through our FAQs: