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Why am I getting the error "Request Failed. Check your internet connection as well as date and time." on my Android when my date and time is correct?

This is a known bug in devices running older Android OS versions. Please update your device to the latest version of Android OS.

If you are running a later version, follow the steps here:

  • Open the LastPass App
  • Click on the menu button
  • Click on Preferences 
  • Scroll down and "Enable Logging" 
  • Reproduce the error
  • Copy the log to the support ticket that can be opened to the right of this page with the "+ New Ticket" button

 

 

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Still Having Trouble?
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