We Can Help
LastPass was supposed to send me an email, but it never came. Why?
- Check your email settings. Go to your My Account page (LastPass Icon > Tools > Advanced Tools > My Account) > Email Notifications > Change Settings. Make sure the appropriate email types are enabled.
- The email may have blocked by an email filter or sent was sent to Spam. To ensure that this does not occur, please add firstname.lastname@example.org as a contact and to your email filter's whitelist. Then prompt LastPass to send you another email.
If you have a security email set, the email you are looking for may be there. Note that your security email is different then the email you use to login to LastPass with.
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