My Yubikey Neo is not working on my Windows Phone. Do you support this?

It is known that Yubikey NEO does not work with LastPass Windows Phone app.  It is due to the non-industry standard way NFC is implememted on Windows Phone; the fact that the NEO emits both the NFC data and an RFID identifier which causes issues on Windows Phone devices.  The issue is not specific to LastPass, and there is nothing we can do to correct it in our app. If you have purchased Yubikey NEO and it does not work on your Windows Phone device, please reach out to Yubico.

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

Please review these answers to your question:

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

Browse through our FAQs: