Add to Chrome.

Click 'Add extension' above.

The installation process should take less than a minute.

Next, you'll Create an Account.

Add to Firefox

Click 'Allow' then 'Install' above.

The installation process takes less than a minute.

Next, you'll Create an Account.

Did the installation window disappear?

You might also find your answer in the LastPass Enterprise Manual.

I'm having issues with the AD client, is there a debug I can send you?

Yes you can. The client will generally produce a debug automatically, and can be found here:

Today's log: C:\ProgramData\LastPass\ADSync.log

Previous days' log: C:\ProgramData\LastPass\LP[date].log where [date] is replaced with the days date in the following format yyyymmdd.

Send this file, along with a description of your issue to the Support team by opening a support ticket by clicking the '+New Ticket' button at the bottom right of this page.

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Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
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View your account information and view the status of previously submitted support tickets.
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Submit a support ticket and we'll get back to you as soon as we can!
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