We Can Help
Why aren’t my favicons appearing correctly?
This is most likely a temporary sync issue. Please try the following:
- Refresh Sites: go to your LastPass Icon > Tools > Advanced Tools > Refresh Sites or log out and back in to your extension
- Recreate the favicon: delete the entry from your LastPass Vault and resave it; after resaving, use LastPass to log back into the site, which will recreate the favicon
- Clear Local Cache: go to your LastPass Icon > Tools > Advanced Tools > Clear Local Cache; please see this FAQ to learn what else this will affect
- If none of the above work submit a support ticket using the button below.
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