Add to browser.

Click Add extension above − it takes less than a minute to download!

Add to browserCreate Account

You're almost done.

Next, click the LastPass browser button above to create your account or log in.

Add to browserCreate Account
Log in and access LastPass using the browser icon.

Add to Firefox.

Click "Allow" then "Install" above. The installation takes
less than a minute! Next, you'll create your account, or log in if you already have one.

Step 1.

Click "Allow"

Step 2.

Click "Install" and LastPass will be installed in under a minute.

Step 3.

Create your account.

My Accessibility service on my Android keeps getting disabled. Why?

LastPass unfortunately has no control over this - Android disabled it on some devices and we cannot prevent this. However, on most devices, you can disable app optimization for LastPass in Settings to stop it from disabling the accessibility. This is usually found in Settings > Battery.

For example on the Samsung S5, go to Android Settings > General > Battery > look under App Optimization and select Details. Then find LastPass and turn it off.

On other devices, you may have to specify that LastPass should be ignored in battery optimization. For example, on Huawei phones, go to Settings > Apps > Advanced Options > Ignore Optimations and toggle "allow" for LastPass.

If LastPass is running on an SD card (external storage), that means it's "unavailable" when the system boots This can turn off accessibility.  Try moving it back to main storage.

On some specific device models, even if the Accessibility service is running, it does not necessarily mean LastPass receives Accessibility events so that LastPass Fill service can work properly. Our development team is looking for possible solutions to address this issue in the future.

If this is occurring for you, we recommend toggling LastPass Accessibility Service off and on. Then retry.

 

 

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Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
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View your account information and view the status of previously submitted support tickets.
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Submit a support ticket and we'll get back to you as soon as we can!
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