Add to browser.

Click Add extension above − it takes less than a minute to download!

Add to browserCreate Account

You're almost done.

Next, click the LastPass browser button above to create your account or log in.

Add to browserCreate Account
Log in and access LastPass using the browser icon.

Add to Firefox.

Click "Allow" then "Install" above. The installation takes
less than a minute! Next, you'll create your account, or log in if you already have one.

Step 1.

Click "Allow"

Step 2.

Click "Install" and LastPass will be installed in under a minute.

Step 3.

Create your account.

I select one login set on a site where I have multiple accounts but LastPass autofills with another login. Why?

It is very likely that one of the input fields (username or password) is not filled.  As a result, you cannot log in and the page reloads showing the last used login information.  

The first thing to check is the presence of field identifiers of the login entry in question.

  • In your vault, click on the edit icon to open Edit Site Window.
  • Click Edit Form Fields option (on Chrome it is under Advanced Settings on the edit window).  You may not see username and password fields (field identifiers) there and it is the reason why LastPass does not autofill the particular login.

Follow the steps below to make sure the field identifiers are added. Then retry.

  • Navigate to the login page and use LastPass field icon (the asterisk) to force autofill. Try on multiple browsers if needed.  
  • Once LastPass autofill this way, manually log in and log off.
  • You should see the field identifiers added in Edit Form Fields next time you open the window.  LastPass should autofill the login information on your next attempt.
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Please review these answers to your question:

Still Having Trouble?
Look for answers in our vibrant customer-to-customer community help forums.
Forums
View your account information and view the status of previously submitted support tickets.
View Tickets
Submit a support ticket and we'll get back to you as soon as we can!
New Ticket

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